Integration
Connect Freshworks CRM and WordPress.com
When New Account fires in Freshworks CRM, your agent runs Create Comment in WordPress.com, or New Comment in WordPress.com to Add Note to Contact in Freshworks CRM. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshworks CRM and WordPress.com to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshworks CRM and WordPress.com can do together
From Freshworks CRM to WordPress.com
When New Account in Freshworks CRM
then Create Comment in WordPress.com
From WordPress.com to Freshworks CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshworks CRM and WordPress.com
Triggers and actions 8 triggers · 38 actions
- New Account
Polling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
- New Comment
Triggers when a new approved comment is added to a post on your site.
- New Post
Triggers when a new post is published on your site.
- Add media
Uploads one or more files to a WordPress.com site's media library from public URLs and returns the new media items.
- Create Category
Create a new category on a WordPress.com site.
- Create Comment
Create a new comment on a post on a WordPress.com site.
- Create Page
Create a new page on a WordPress.com site (a post with type=page).
- Create Post
Create a new post on a WordPress.com site. Status can be publish, draft, private, pending, or future.
- Create Tag
Create a new tag on a WordPress.com site.
- Delete category
Deletes a category from a WordPress.com site by its slug.
- Delete comment
Deletes a comment on a WordPress.com site. The first delete moves it to the trash; deleting a trashed comment removes it permanently.
- Delete Post
Delete (trash) a post on a WordPress.com site by post ID.
- Delete tag
Deletes a tag from a WordPress.com site by its slug.
- Get comment
Returns a single comment on a WordPress.com site, including its author, post, content and status.
- Get Post
Retrieve a single post on a WordPress.com site by post ID.
- Get Site Info
Retrieve information about a WordPress.com site.
- List categories
Returns the categories on a WordPress.com site, optionally filtered by a search term and sorted by name or post count.
- List Comments
List comments on a post on a WordPress.com site.
- List media
Returns the items in a WordPress.com site's media library, optionally filtered by search text, file type, attached post or upload date.
- List Posts
List posts on a WordPress.com site, optionally filtered by status, search term, or number to return.
- List tags
Returns the tags on a WordPress.com site, optionally filtered by a search term.
- List users
Returns the users of a WordPress.com site, optionally filtered by search text, role or capability.
- Update comment
Edits an existing comment on a WordPress.com site — its text, author details, date or moderation status — and returns the updated comment.
- Update Post
Update an existing post on a WordPress.com site by post ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshworks CRM and WordPress.com, answered
What can start an automation from Freshworks CRM?
Any of Freshworks CRM's 6 triggers in the catalog, including New Account, New Contact, New Deal and New or Updated Account. Describe the moment in plain language and your agent picks the right one.
What can your agent do in WordPress.com when something happens in Freshworks CRM?
Any of WordPress.com's 21 actions, including Create Category, Create Comment, Create Page and Create Post. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from WordPress.com to Freshworks CRM?
Yes. When something happens in WordPress.com, your agent can act in Freshworks CRM too. This page covers both directions: WordPress.com's triggers and Freshworks CRM's actions are listed here as well.
Do I have to build a connector for Freshworks CRM or WordPress.com?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshworks CRM and WordPress.com without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.