Integration

Connect Freshworks CRM to Unleashed Software

When something happens in Freshworks CRM, your agent does the next thing in Unleashed Software. Describe it and it is built, tested on every scenario and kept running.

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want Freshworks CRM and Unleashed Software to do together?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Examples

Pick one to fill the box, then change anything: the steps, the wording, even the apps. Go as long as you like.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Freshworks CRM holds the contacts, accounts and deals; Unleashed Software holds the customers, products and orders. Connecting them means a won deal in Freshworks CRM can open a customer record and a sales order in Unleashed Software, and later deal changes can be pushed onto that order, without anyone retyping it.

Example flows

What Freshworks CRM can start in Unleashed Software

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Freshworks CRM and Unleashed Software

Triggers and actions 6 triggers · 31 actions

Each app on its own

Reviews

What our customers say

More from Freshworks CRM

More into Unleashed Software

Questions

Freshworks CRM and Unleashed Software, answered

Can something happening in Unleashed Software start a scenario?

No, the listed Unleashed Software side is actions only, such as Add customer, Add sales order and Update sales order. Every scenario starts from a Freshworks CRM trigger like New Deal, New Contact or New or Updated Deal.

How do we avoid creating a customer in Unleashed Software twice?

The check happens on the Freshworks CRM side, using Find Contact by Email or Find Account by Name before the Add customer step runs. The agent tests each scenario, including a repeat deal for an existing contact, before it goes live.

What can start an automation from Freshworks CRM?

Any of Freshworks CRM's 6 triggers in the catalog, including New Deal, New or Updated Deal, New Account and New Contact. Describe the moment in plain language and your agent picks the right one.

What can your agent do in Unleashed Software when something happens in Freshworks CRM?

Any of Unleashed Software's 14 actions, including Add sales order, Update product, Update sales order and Add customer. Your agent maps the data both ways and tests every scenario before it ships.

Can it also run from Unleashed Software to Freshworks CRM?

Unleashed Software has no triggers in the catalog today, so automations start in Freshworks CRM. If you need the other direction, ask: your agent reads Unleashed Software's API documentation and adds it.

Do I have to build a connector for Freshworks CRM or Unleashed Software?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.