Integration
Connect Freshworks CRM to TextCortex AI
When something happens in Freshworks CRM, your agent does the next thing in TextCortex AI. Describe it in plain language and the automation is built, tested on every branch and kept running.
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What do you want Freshworks CRM and TextCortex AI to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Connect Claude CodeEverything your agent can do with Freshworks CRM and TextCortex AI
Triggers and actions 6 triggers · 28 actions
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
Trigger
New ContactPolling trigger: fires when a new contact is created. Sorted by created_at descending.
Trigger
New DealPolling trigger: fires when a new deal is created. Sorted by created_at descending.
Trigger
New or Updated AccountPolling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
Trigger
New or Updated ContactPolling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
Trigger
New or Updated DealPolling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
Action
Add Note to ContactAdds a note to a contact (targetable_type=Contact) in Freshworks CRM.
Action
Create AccountCreates a new sales account in Freshworks CRM.
Action
Create AppointmentCreates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
Action
Create ContactCreates a new contact in Freshworks CRM.
Action
Create DealCreates a new deal in Freshworks CRM.
Action
Create TaskCreates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
Action
Find Account by NameLooks up a sales account by name using the lookup endpoint.
Action
Find Contact by EmailLooks up a contact by email address using the lookup endpoint.
Action
Find deal by custom fieldSearches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal by nameSearches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal stage by nameSearches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
Action
Find pipeline by nameSearches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
Action
Get AccountRetrieves a sales account by ID in Freshworks CRM.
Action
Get ContactRetrieves a contact by ID in Freshworks CRM.
Action
Get DealRetrieves a deal by ID in Freshworks CRM.
Action
Update ContactUpdates an existing contact by ID in Freshworks CRM.
Action
Update DealUpdates an existing deal by ID in Freshworks CRM.
Action
Create CodeGenerates code in the specified programming language according to the given description of the purpose.
Action
Create EmailCreates an email with the given details.
Action
Create ParaphraseRewrites the given text without changing its meaning.
Action
Create Product DescriptionCreates a product description with the given details.
Action
Create Social Media CaptionCreate a social media caption for the specified channel.
Action
Create SummarySummarizes the given text.
Action
Create TranslationTranslates a text into another language.
Action
Get balanceRetrieve the remaining API credit balance and currency for the authenticated TextCortex API key. GET /v1/balance.
Action
Get modelRetrieve metadata for one TextCortex model by id (deployment jurisdiction, served-from country, created date). GET /v1/models/{model_id}.
Action
List modelsList the TextCortex models available through the OpenAI-compatible API. GET /v1/models.
Action
Send PromptSends a prompt to TextCortex API and generates a completion.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.