Integration
Connect Freshworks CRM and Salla
When something happens in Freshworks CRM or Salla, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshworks CRM and Salla to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshworks CRM and Salla can do together
From Freshworks CRM to Salla
When New Account in Freshworks CRM
then Add customer in Salla
From Salla to Freshworks CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshworks CRM and Salla
Triggers and actions 10 triggers · 37 actions
- New Account
Polling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
- Customer Registered
Fires instantly when a new customer registers in (or is added to) the Salla store.
- Order Placed
Triggers when a new order is placed.
- Product Created
Fires when a new product is created in the Salla store (product.created webhook).
- Product Updated
Fires when a product in the Salla store is updated.
- Add customer
Creates a new customer in the Salla store.
- Add order
Creates an order in the Salla store (one-time or subscription).
- Add order history
Appends a note to an order's history in Salla.
- Add product tag
Creates a product tag in the Salla store.
- Create Product
Creates a product in the Salla store.
- Delete customer
Deletes a customer from the Salla store's customer list.
- Delete Product
Deletes a product from the Salla store by its id.
- Find a Category
Search the store's categories by name keyword and/or category IDs.
- Find a Customer
Finds customers in the store whose mobile number, email or name matches a keyword.
- Find a Product
Returns the products whose name or SKU matches the keyword, optionally narrowed by status and category.
- Get customer
Returns a single Salla customer's details by id.
- Get order
Returns the full details of a single Salla order by its order id.
- Get product
Get product details by id.
- List customers
Lists the customers in the Salla store, optionally narrowed by a keyword or a creation-date range.
- List products
Lists the products in the Salla store, optionally narrowed by keyword, status or category. Returns the first page of results.
- Update customer
Updates an existing customer in a Salla store. Only the fields you fill in are changed; blank fields keep their current values.
- Update Order Status
Changes the status of a Salla order, either to one of Salla's built-in statuses or to a custom order sub-status.
- Update Product
Updates an existing product in the Salla store. Only the fields you fill in are changed.
- Update Product Quantity
Sets, adds to or subtracts from the stock quantity of one product or variant, identified by product id, variant id or SKU.
- Upload Product Image
Attaches one image to a Salla product, either from a public image link or by uploading an image file. A product can hold up to 10 images.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshworks CRM and Salla, answered
What can start an automation from Freshworks CRM?
Any of Freshworks CRM's 6 triggers in the catalog, including New Account, New Contact, New Deal and New or Updated Account. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Salla when something happens in Freshworks CRM?
Any of Salla's 20 actions, including Create Product, Update customer, Update Order Status and Update Product. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Salla to Freshworks CRM?
Yes. When something happens in Salla, your agent can act in Freshworks CRM too. This page covers both directions: Salla's triggers and Freshworks CRM's actions are listed here as well.
Do I have to build a connector for Freshworks CRM or Salla?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.