Integration
Connect Freshworks CRM and PostStack
When something happens in Freshworks CRM or PostStack, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshworks CRM and PostStack to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshworks CRM and PostStack can do together
From Freshworks CRM to PostStack
When New Account in Freshworks CRM
then Add a broadcast in PostStack
From PostStack to Freshworks CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshworks CRM and PostStack
Triggers and actions 13 triggers · 48 actions
- New Account
Polling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
- Contact Deleted (instant)
Fires when a contact is deleted (event: contact.deleted).
- Contact Updated (instant)
Fires when a contact is updated (event: contact.updated).
- Email Bounced (instant)
Fires when an email bounces (event: email.bounced).
- Email Delivered (instant)
Fires when an email is delivered (event: email.delivered).
- New Contact (instant)
Fires when a contact is created (event: contact.created).
- New Inbound Email
Polls for newly received inbound emails.
- New Sent Email (instant)
Fires when an email is sent (event: email.sent).
- Add a broadcast
Create a new marketing broadcast.
- Add a contact
Create a new contact.
- Add a segment
Create a new manual contact segment.
- Add a template
Create a new email template.
- Add contacts to segment
Add contacts to an existing segment.
- Add suppression
Add an address to the suppression list.
- Cancel broadcast
Cancel an in-flight broadcast.
- Cancel email
Cancel a scheduled or queued email before it sends.
- Delete a contact
Delete a contact.
- Delete a template
Delete an email template.
- Get a contact
Fetch one contact by ID.
- Get a template
Fetch one email template by ID.
- Get broadcast
Retrieve one broadcast by its public id, including the HTML and text bodies that the list endpoint omits.
- Get email
Fetch one sent or queued email by ID.
- Get email events
Get the delivery event timeline for one email.
- Get inbound email
Fetch one received inbound email by ID.
- Import contacts
Bulk-import a CSV list of contacts.
- List broadcasts
List marketing broadcasts.
- List contacts
List contacts in the account.
- List emails
List sent, queued, and scheduled emails.
- List inbound emails
List emails received via inbound parsing.
- List segments
List contact segments.
- List suppressed addresses
List addresses on the suppression list.
- List templates
List email templates.
- Send an email
Send a transactional email through PostStack.
- Send broadcast
Start sending a broadcast to its recipients.
- Send emails in batch
Send up to 100 emails in a single request.
- Update a contact
Update an existing contact's fields.
- Update a template
Update an email template, creating a new version.
- Update email
Reschedule a queued email's send time.
- Validate email address
Check whether an email address is valid and deliverable.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshworks CRM and PostStack, answered
What can start an automation from Freshworks CRM?
Any of Freshworks CRM's 6 triggers in the catalog, including New Account, New Contact, New Deal and New or Updated Account. Describe the moment in plain language and your agent picks the right one.
What can your agent do in PostStack when something happens in Freshworks CRM?
Any of PostStack's 31 actions, including Send an email, Send broadcast, Send emails in batch and Update a contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from PostStack to Freshworks CRM?
Yes. When something happens in PostStack, your agent can act in Freshworks CRM too. This page covers both directions: PostStack's triggers and Freshworks CRM's actions are listed here as well.
Do I have to build a connector for Freshworks CRM or PostStack?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.