Integration
Connect Freshworks CRM and Pinata
When something happens in Freshworks CRM or Pinata, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshworks CRM and Pinata to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshworks CRM and Pinata can do together
From Freshworks CRM to Pinata
When New Account in Freshworks CRM
then Add file to group in Pinata
From Pinata to Freshworks CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshworks CRM and Pinata
Triggers and actions 7 triggers · 31 actions
- New Account
Polling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
- New Pin
Triggers when you have a new pinned file.
- Add file to group
Associates an existing file with a group by ID.
- Add group
Adds a new group for organizing pinned files.
- Delete file
Deletes a file from your Pinata account on the public or private IPFS network.
- Delete group
Deletes a group from your Pinata account on the public or private IPFS network. Files in the group are not deleted.
- Get file
Fetches a file's metadata by ID. An error occurs if the file is not found.
- Get group
Retrieves a single Pinata group by its id on the public or private IPFS network.
- List files
Returns all files on the chosen IPFS network, optionally filtered.
- List groups
Returns all groups on the account.
- Pin File
Uploads (pins) a file to Pinata on the public or private IPFS network.
- Pin JSON to IPFS
Uploads a JSON object to Pinata and pins it to public IPFS, returning its CID.
- Pin NFT Metadata File
Uploads a JSON object (such as NFT metadata with name, description, image and attributes) to Pinata and pins it to IPFS, returning its CID.
- Remove file from group
Removes a file from a group on the public or private IPFS network. The file itself is not deleted.
- Update file
Updates the name and/or key-value metadata of a file on Pinata's public or private IPFS network.
- Update group
Updates the name or public/private setting of a Pinata group.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Freshworks CRM
Freshworks CRM to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Freshworks CRM to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Freshworks CRM to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Freshworks CRM to MailchimpMailchimp marketing automation and email platform.
Freshworks CRM to StripeStripe is a payment processing platform for online businesses.
Freshworks CRM to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into Pinata
Google Sheets to PinataGoogle Sheets
Google Calendar to PinataGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
ActiveCampaign to PinataActiveCampaign is a marketing automation, email marketing, and CRM platform.
Notion to PinataA new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Airtable to PinataOrganize anything with Airtable, a modern database created for everyone.
Questions
Freshworks CRM and Pinata, answered
What can start an automation from Freshworks CRM?
Any of Freshworks CRM's 6 triggers in the catalog, including New Account, New Contact, New Deal and New or Updated Account. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Pinata when something happens in Freshworks CRM?
Any of Pinata's 14 actions, including Update file, Update group, Add file to group and Add group. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Pinata to Freshworks CRM?
Yes. When something happens in Pinata, your agent can act in Freshworks CRM too. This page covers both directions: Pinata's triggers and Freshworks CRM's actions are listed here as well.
Do I have to build a connector for Freshworks CRM or Pinata?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.