Integration
Connect Freshworks CRM and ONLYOFFICE DocSpace
When New Account fires in Freshworks CRM, your agent runs Create File in ONLYOFFICE DocSpace, or File Created in ONLYOFFICE DocSpace to Add Note to Contact in Freshworks CRM. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshworks CRM and ONLYOFFICE DocSpace to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshworks CRM and ONLYOFFICE DocSpace can do together
From Freshworks CRM to ONLYOFFICE DocSpace
When New Account in Freshworks CRM
then Create File in ONLYOFFICE DocSpace
When New Contact in Freshworks CRM
then Create File in My Documents in ONLYOFFICE DocSpace
From ONLYOFFICE DocSpace to Freshworks CRM
When File Created in ONLYOFFICE DocSpace
then Add Note to Contact in Freshworks CRM
When File Created in My Documents in ONLYOFFICE DocSpace
then Create Contact in Freshworks CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshworks CRM and ONLYOFFICE DocSpace
Triggers and actions 14 triggers · 36 actions
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
Trigger
New ContactPolling trigger: fires when a new contact is created. Sorted by created_at descending.
Trigger
New DealPolling trigger: fires when a new deal is created. Sorted by created_at descending.
Trigger
New or Updated AccountPolling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
Trigger
New or Updated ContactPolling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
Trigger
New or Updated DealPolling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
Action
Add Note to ContactAdds a note to a contact (targetable_type=Contact) in Freshworks CRM.
Action
Create AccountCreates a new sales account in Freshworks CRM.
Action
Create AppointmentCreates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
Action
Create ContactCreates a new contact in Freshworks CRM.
Action
Create DealCreates a new deal in Freshworks CRM.
Action
Create TaskCreates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
Action
Find Account by NameLooks up a sales account by name using the lookup endpoint.
Action
Find Contact by EmailLooks up a contact by email address using the lookup endpoint.
Action
Find deal by custom fieldSearches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal by nameSearches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal stage by nameSearches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
Action
Find pipeline by nameSearches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
Action
Get AccountRetrieves a sales account by ID in Freshworks CRM.
Action
Get ContactRetrieves a contact by ID in Freshworks CRM.
Action
Get DealRetrieves a deal by ID in Freshworks CRM.
Action
Update ContactUpdates an existing contact by ID in Freshworks CRM.
Action
Update DealUpdates an existing deal by ID in Freshworks CRM.
Trigger
File CreatedTriggers when a new file is created in the selected DocSpace folder or room.
Trigger
File Created in My DocumentsTriggers when a new file is created in your My documents section.
Trigger
Folder CreatedTriggers when a new folder is created inside the selected folder or room.
Trigger
Folder Created in My DocumentsTriggers when a new folder is created in your My Documents section.
Trigger
Room ArchivedTriggers when a room is moved to the Archive section of your DocSpace.
Trigger
Room CreatedTriggers when a new room is created in the DocSpace portal.
Trigger
User AddedTriggers when a new user is added to the DocSpace portal.
Trigger
User JoinedTriggers when a user joins the DocSpace portal by activating their account.
Action
Archive RoomMoves a DocSpace room to the Archive section.
Action
Create FileCreates a new document, spreadsheet or presentation file in a DocSpace folder or room.
Action
Create File in My DocumentsCreates a new blank document, spreadsheet or presentation in your My documents section.
Action
Create FolderCreates a new folder with the given title inside a folder or room.
Action
Create Folder in My DocumentsCreates a new folder in your My Documents section.
Action
Create RoomCreates a new room in the DocSpace Rooms section and returns the room's information.
Action
Delete FolderDeletes a folder in DocSpace. The deletion runs as a background file operation, which is returned.
Action
Delete Folder From My DocumentsDeletes a folder from My Documents in ONLYOFFICE DocSpace.
Action
Download FileReturns a temporary pre-signed download link for a DocSpace file.
Action
Download File From My DocumentsReturns a temporary download link for a file in My Documents.
Action
Find User by EmailFinds a DocSpace user by email address and returns their profile.
Action
Get External LinkReturns the primary external (public share) link of a DocSpace room.
Action
Get Room Access ListReturns the list of users, groups and links that have access to a room, with their access rights.
Action
Invite UserInvites a person to the DocSpace portal by email with the chosen user role.
Action
Search FileSearches a DocSpace folder or room for files whose title matches the given text.
Action
Search FolderSearches a DocSpace folder or room for subfolders whose name matches the given text and returns the matches.
Action
Share RoomShares a room with a person by email or user id, giving them the chosen access level, and optionally sends them a notification.
Action
Upload FileUploads a file from a URL into a chosen DocSpace folder or room.
Action
Upload File to My DocumentsUploads a file to your My documents section in ONLYOFFICE DocSpace.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Freshworks CRM and ONLYOFFICE DocSpace, answered
What can start an automation from Freshworks CRM?
Any of Freshworks CRM's 6 triggers in the catalog, including New Account, New Contact, New Deal and New or Updated Account. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ONLYOFFICE DocSpace when something happens in Freshworks CRM?
Any of ONLYOFFICE DocSpace's 19 actions, including Create File, Create File in My Documents, Create Folder and Create Folder in My Documents. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ONLYOFFICE DocSpace to Freshworks CRM?
Yes. When something happens in ONLYOFFICE DocSpace, your agent can act in Freshworks CRM too. This page covers both directions: ONLYOFFICE DocSpace's triggers and Freshworks CRM's actions are listed here as well.
Do I have to build a connector for Freshworks CRM or ONLYOFFICE DocSpace?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshworks CRM and ONLYOFFICE DocSpace without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.