Integration
Connect Freshworks CRM and Manus
When something happens in Freshworks CRM or Manus, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshworks CRM and Manus to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshworks CRM and Manus can do together
From Freshworks CRM to Manus
When New Account in Freshworks CRM
then Add File in Manus
From Manus to Freshworks CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshworks CRM and Manus
Triggers and actions 8 triggers · 33 actions
- New Account
Polling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
- New Task Created
Fires when a new Manus task is created (Manus task_created webhook event).
- Stopped Task
Triggers when a task reaches a stopping point, either because it completed successfully or needs user input to proceed.
- Add File
Uploads a file to Manus so it can be attached to a task. Returns the new file's id to use as an attachment when creating or continuing a task.
- Add Project
Creates a new project to group related tasks and apply shared instructions.
- Continue Task (Add a New Prompt)
Sends a follow-up prompt to an existing Manus task so the agent continues working on it, including answering a question the agent asked.
- Create Task
Creates a new task and returns a direct link to it.
- Delete File
Deletes an uploaded file from Manus before its automatic 48-hour expiry.
- Delete Task
Permanently delete a task by its ID. This action cannot be undone.
- Get Available Credits
Returns the Manus credit balance, subscription period and refresh information for the connected account (the team's shared pool for a team sub-account).
- Get current user
Returns the Manus user ID of the account this connection is authenticated as.
- Get File
Retrieves a file's upload status, size, expiration, and (if available) a temporary download URL.
- Get Task
Retrieves a Manus task's status and metadata.
- Get Tasks
Lists tasks in your Manus account, optionally filtered by type, agent, project or the credential that created them.
- List Credit Usage
Lists the account's credit change history (consumption, refunds and grants) per task, newest first.
- List Projects
Lists all projects in the Manus account.
- List Skills
Lists the skills available in your Manus account, optionally including a project's own skills.
- Stop Task
Stops a running Manus task. The task's status changes to stopped; it can be resumed later by sending it a new message.
- Update Task
Updates a Manus task's title, sharing visibility, or whether it appears in the task list.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Freshworks CRM and Manus, answered
What can start an automation from Freshworks CRM?
Any of Freshworks CRM's 6 triggers in the catalog, including New Account, New Contact, New Deal and New or Updated Account. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Manus when something happens in Freshworks CRM?
Any of Manus's 16 actions, including Create Task, Update Task, Add File and Add Project. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Manus to Freshworks CRM?
Yes. When something happens in Manus, your agent can act in Freshworks CRM too. This page covers both directions: Manus's triggers and Freshworks CRM's actions are listed here as well.
Do I have to build a connector for Freshworks CRM or Manus?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.