Integration
Connect Freshworks CRM and Linkkit
When New Account fires in Freshworks CRM, your agent runs Add list in Linkkit, or Link Updated in Linkkit to Add Note to Contact in Freshworks CRM. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshworks CRM and Linkkit to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshworks CRM and Linkkit can do together
From Freshworks CRM to Linkkit
When New Account in Freshworks CRM
then Add list in Linkkit
From Linkkit to Freshworks CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshworks CRM and Linkkit
Triggers and actions 7 triggers · 31 actions
- New Account
Polling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
- Link Updated
Triggers when an existing Linkkit link is updated, including destination, slug, domain, status and metadata changes.
- Add list
Creates a new list in Linkkit for organizing your short links.
- Add QR code
Creates a QR code in Linkkit that points to the URL you give it, with an optional name, color and logo.
- Add tag
Creates a new tag in Linkkit that can be applied to short links.
- Add UTM template
Creates a UTM template in Linkkit with a name and the UTM source, medium, campaign, term, content and ref values to apply to links.
- Create Link
Creates a new short link pointing at a destination URL, optionally with a title, notes, expiration date and list.
- Delete Link
Deletes a short link by its short code.
- Find Link
Returns the short links whose destination URL or title contains the search text, optionally narrowed to one list or to active/inactive links.
- List link clicks
Returns the click events recorded for one short link, with the time, country, city, device, browser, operating system and referrer of each click.
- List lists
Returns all lists in your Linkkit account, ordered by name.
- List QR codes
Returns all QR codes in your Linkkit account, with each code's destination URL, name, color and logo settings.
- List tags
Returns all tags in your Linkkit account, ordered by name.
- List UTM templates
Returns all UTM templates in your Linkkit workspace, ordered by name, with their source, medium, campaign, term, content and ref values.
- Update Link
Updates an existing short link — change its destination URL, title, notes, list, expiry, active status, or rename its short code. Only the fields you fill in are changed.
- Upsert Link
Creates a short link with the short code you choose, or updates the existing link that already uses that short code.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshworks CRM and Linkkit, answered
What can start an automation from Freshworks CRM?
Any of Freshworks CRM's 6 triggers in the catalog, including New Account, New Contact, New Deal and New or Updated Account. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Linkkit when something happens in Freshworks CRM?
Any of Linkkit's 14 actions, including Create Link, Update Link, Add list and Add QR code. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Linkkit to Freshworks CRM?
Yes. When something happens in Linkkit, your agent can act in Freshworks CRM too. This page covers both directions: Linkkit's triggers and Freshworks CRM's actions are listed here as well.
Do I have to build a connector for Freshworks CRM or Linkkit?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshworks CRM and Linkkit without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.