Integration
Connect Freshworks CRM and Leantime
When New Account fires in Freshworks CRM, your agent runs Add Comment in Leantime, or New Comment in Leantime to Add Note to Contact in Freshworks CRM. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshworks CRM and Leantime to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshworks CRM and Leantime can do together
From Freshworks CRM to Leantime
When New Account in Freshworks CRM
then Add Comment in Leantime
From Leantime to Freshworks CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshworks CRM and Leantime
Triggers and actions 17 triggers · 31 actions
- New Account
Polling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
- New Comment
Triggers when a new comment is posted on a task, project or other item in Leantime.
- New Goal
Triggers when a new goal is added to a goal board in any project you can access, or in one project or board you choose.
- New Milestone
Triggers when a new milestone is created in Leantime.
- New Project
Triggers when a new project is created in your Leantime instance.
- New Timesheet
Triggers when a new time entry is logged in Leantime.
- New Todo
Triggers when a new todo (task, bug, story, etc.) is created in Leantime.
- Updated Goal
Triggers when a goal is created or changed in Leantime, optionally limited to one project or goal board.
- Updated Milestone
Triggers when a milestone is created or changed in Leantime.
- Updated Project
Triggers when a project is created or changed in Leantime.
- Updated Timesheet
Triggers when a time entry is logged or changed in Leantime.
- Updated Todo
Triggers when a todo is created or changed in Leantime.
- Add Comment
Adds a comment to a Leantime task, project, wiki article, idea or board item.
- Add Project
Creates a new project in Leantime for a client and returns the new project's ID.
- Create Milestone
Creates a milestone in a Leantime project and returns the new milestone's id.
- Create Timesheet
Logs hours worked on a Leantime to-do as a timesheet entry, adding to any existing hours for that day and type.
- Create Todo
Creates a to-do (task, bug, story or other ticket) in a Leantime project.
- Delete Todo
Deletes a todo (task) in Leantime.
- Get Project
Returns the details of a single Leantime project by its ID.
- Get Todo
Returns a single Leantime todo (ticket) by its ID, with all of its details.
- List Comments
Returns the comments posted on a Leantime task, project, idea, article or board item.
- List Projects
Returns all projects in your Leantime instance with their details.
- List Todos
Returns the todos (tasks) visible to this account, optionally filtered by project, assignee, status, search term, type, milestone, priority, sprint or modification date.
- Update Milestone
Updates an existing milestone in a Leantime project. Only the fields you fill in are changed.
- Update Project
Updates an existing Leantime project, changing only the fields you fill in.
- Update Todo
Updates an existing to-do in Leantime. Only the fields you fill in are changed; everything else keeps its current value.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshworks CRM and Leantime, answered
What can start an automation from Freshworks CRM?
Any of Freshworks CRM's 6 triggers in the catalog, including New Account, New Contact, New Deal and New or Updated Account. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Leantime when something happens in Freshworks CRM?
Any of Leantime's 14 actions, including Create Milestone, Create Timesheet, Create Todo and Update Milestone. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Leantime to Freshworks CRM?
Yes. When something happens in Leantime, your agent can act in Freshworks CRM too. This page covers both directions: Leantime's triggers and Freshworks CRM's actions are listed here as well.
Do I have to build a connector for Freshworks CRM or Leantime?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshworks CRM and Leantime without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.