Connect Freshworks CRM and iContact

Both apps 50Freshworks CRM 23iContact 27

• Trigger
  New Account

  Polling trigger: fires when a new sales account is created. Sorted by created_at descending.

• Trigger
  New Contact

  Polling trigger: fires when a new contact is created. Sorted by created_at descending.

• Trigger
  New Deal

  Polling trigger: fires when a new deal is created. Sorted by created_at descending.

• Trigger
  New or Updated Account

  Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.

• Trigger
  New or Updated Contact

  Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.

• Trigger
  New or Updated Deal

  Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.

• Action
  Add Note to Contact

  Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.

• Action
  Create Account

  Creates a new sales account in Freshworks CRM.

• Action
  Create Appointment

  Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.

• Action
  Create Contact

  Creates a new contact in Freshworks CRM.

• Action
  Create Deal

  Creates a new deal in Freshworks CRM.

• Action
  Create Task

  Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.

• Action
  Find Account by Name

  Looks up a sales account by name using the lookup endpoint.

• Action
  Find Contact by Email

  Looks up a contact by email address using the lookup endpoint.

• Action
  Find deal by custom field

  Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.

• Action
  Find deal by name

  Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.

• Action
  Find deal stage by name

  Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.

• Action
  Find pipeline by name

  Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.

• Action
  Get Account

  Retrieves a sales account by ID in Freshworks CRM.

• Action
  Get Contact

  Retrieves a contact by ID in Freshworks CRM.

• Action
  Get Deal

  Retrieves a deal by ID in Freshworks CRM.

• Action
  Update Contact

  Updates an existing contact by ID in Freshworks CRM.

• Action
  Update Deal

  Updates an existing deal by ID in Freshworks CRM.

• Trigger
  New contact

  Triggers when a new contact is added to an iContact client folder, optionally only contacts on a chosen list.

• Trigger
  New list

  Triggers when a new subscriber list is created in an iContact client folder.

• Action
  Add campaign

  Creates a new campaign (sending profile with sender name, sender email and CAN-SPAM mailing address) in an iContact client folder.

• Action
  Add custom field

  Creates a new custom field for contacts in an iContact client folder.

• Action
  Create Contact

  Create a new contact in an iContact client folder.

• Action
  Create List

  Create a new contact list in a client folder.

• Action
  Create Message

  Create a new email message in a client folder.

• Action
  Delete Contact

  Delete an iContact contact by contact ID.

• Action
  Delete list

  Deletes a subscriber list from an iContact client folder.

• Action
  Get Accounts

  List iContact accounts accessible to these credentials.

• Action
  Get campaign

  Returns one iContact campaign (its sending profile, from name and email, and mailing address) by its id.

• Action
  Get Client Folders

  List client folders within an iContact account.

• Action
  Get Contact

  Retrieve a single iContact contact by contact ID.

• Action
  Get list

  Returns one subscriber list from an iContact client folder, including its name, public name and description.

• Action
  Get message

  Returns one email message from an iContact client folder, including its subject, HTML and text bodies, and SpamCheck results.

• Action
  List Campaigns

  List sending campaigns (from-name/email profiles) in a client folder.

• Action
  List Contacts

  List contacts in a client folder, optionally filtered by email or status.

• Action
  List Custom Fields

  List custom fields defined in a client folder.

• Action
  List Lists

  Retrieve all contact lists in a client folder.

• Action
  List Messages

  List email messages in a client folder.

• Action
  List sends

  Returns every email send (pending, sending, released and cancelled) in an iContact client folder, including its message, target lists and segments, schedule, recipient count and status.

• Action
  List Subscriptions

  List subscriptions in a client folder, optionally filtered by contact or list.

• Action
  Send Message to List

  Schedule/send an existing message to one or more lists.

• Action
  Subscribe Contact to List

  Subscribe a contact to a list (creates a subscription).

• Action
  Unsubscribe Contact from List

  Remove a subscription, unsubscribing a contact from a list.

• Action
  Update Contact

  Update an existing iContact contact by contact ID.

• Action
  Update list

  Updates an existing iContact subscriber list's name, public name, description or owner-notification setting. Only the values you supply are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.