Integration
Connect Freshworks CRM and Commonsku
When New Account fires in Freshworks CRM, your agent runs Add client contact in Commonsku, or New client in Commonsku to Add Note to Contact in Freshworks CRM. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshworks CRM and Commonsku to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshworks CRM and Commonsku can do together
From Freshworks CRM to Commonsku
When New Account in Freshworks CRM
then Add client contact in Commonsku
When New Contact in Freshworks CRM
then Update contact in Commonsku
From Commonsku to Freshworks CRM
When New client in Commonsku
then Add Note to Contact in Freshworks CRM
When New invoice in Commonsku
then Create Contact in Freshworks CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshworks CRM and Commonsku
Triggers and actions 9 triggers · 39 actions
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
Trigger
New ContactPolling trigger: fires when a new contact is created. Sorted by created_at descending.
Trigger
New DealPolling trigger: fires when a new deal is created. Sorted by created_at descending.
Trigger
New or Updated AccountPolling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
Trigger
New or Updated ContactPolling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
Trigger
New or Updated DealPolling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
Action
Add Note to ContactAdds a note to a contact (targetable_type=Contact) in Freshworks CRM.
Action
Create AccountCreates a new sales account in Freshworks CRM.
Action
Create AppointmentCreates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
Action
Create ContactCreates a new contact in Freshworks CRM.
Action
Create DealCreates a new deal in Freshworks CRM.
Action
Create TaskCreates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
Action
Find Account by NameLooks up a sales account by name using the lookup endpoint.
Action
Find Contact by EmailLooks up a contact by email address using the lookup endpoint.
Action
Find deal by custom fieldSearches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal by nameSearches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal stage by nameSearches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
Action
Find pipeline by nameSearches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
Action
Get AccountRetrieves a sales account by ID in Freshworks CRM.
Action
Get ContactRetrieves a contact by ID in Freshworks CRM.
Action
Get DealRetrieves a deal by ID in Freshworks CRM.
Action
Update ContactUpdates an existing contact by ID in Freshworks CRM.
Action
Update DealUpdates an existing deal by ID in Freshworks CRM.
Trigger
New clientTriggers when a new client is added in commonsku.
Trigger
New invoiceTriggers when a new invoice is created in commonsku.
Trigger
Sales Order Status ChangeTriggers when a sales order reaches a new status, such as Client Approved, In Production or Shipped. Each newly created sales order also fires once with its first status.
Action
Add clientCreates a new client in commonsku.
Action
Add client addressCreates a new address in a client's address book and returns the created address.
Action
Add client contactCreates a contact for a commonsku client and returns the new contact.
Action
Add projectCreates a new project for an existing client in commonsku.
Action
Add tagCreates a tag in your commonsku company, or returns the existing tag if one with the same label already exists.
Action
Delete clientDeletes a client from commonsku by ID, along with all of its contacts and addresses, and returns the deleted client.
Action
Find products by keywordReturns the products whose name, supplier code or tag match a keyword, optionally narrowed by supplier, division, tag, owner or net price.
Action
Get clientReturns the details of a single Commonsku client, including its terms, industry, status and tags. An error occurs if the client is not found.
Action
Get invoiceReturns a single invoice, including its customer, billing and shipping details, line items and totals. An error occurs if the invoice is not found.
Action
Get productReturns the full details of a single product by its ID, including its colors, sizes, imprints, images, SKUs, costs and prices. An error occurs if the product is not found.
Action
Get projectReturns the details of a single commonsku project by its ID.
Action
List client contactsReturns the contacts associated with a commonsku client, including names, email, department and phone numbers.
Action
List clientsReturns the clients in your commonsku account, optionally filtered by customer number, client name, credit hold status or last-updated date.
Action
List invoicesReturns invoices in your commonsku account, optionally filtered by status, customer, numbers or dates.
Action
List productsReturns products in your commonsku account, optionally filtered by keyword, supplier, division, tag or price, or by a special mode such as popular or recently used products.
Action
List projectsReturns the projects in your commonsku account, optionally filtered by client, dates or project number.
Action
List purchase ordersReturns the purchase orders in your commonsku account, optionally filtered by status, client, order numbers, dates or tracking number.
Action
List sales ordersReturns the sales orders in your commonsku account, optionally filtered by status, client, numbers and date ranges.
Action
List tagsReturns the tags defined in your commonsku company, optionally limited to one record, one record type, or a label search.
Action
Update clientUpdates an existing commonsku client's name, payment terms, industry, rep, website, status, credit hold and tags.
Action
Update contactUpdates an existing client contact's name, email or department in commonsku.
Action
Update productUpdates an existing product in commonsku. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Freshworks CRM and Commonsku, answered
What can start an automation from Freshworks CRM?
Any of Freshworks CRM's 6 triggers in the catalog, including New Account, New Contact, New Deal and New or Updated Account. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Commonsku when something happens in Freshworks CRM?
Any of Commonsku's 22 actions, including Update client, Update contact, Update product and Add client. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Commonsku to Freshworks CRM?
Yes. When something happens in Commonsku, your agent can act in Freshworks CRM too. This page covers both directions: Commonsku's triggers and Freshworks CRM's actions are listed here as well.
Do I have to build a connector for Freshworks CRM or Commonsku?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshworks CRM and Commonsku without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.