Integration

Connect Freshdesk to USAspending.gov

When something happens in Freshdesk, your agent does the next thing in USAspending.gov. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshdesk3 triggersFreshdesk21 actionsUSAspending.gov11 actions

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What do you want Freshdesk and USAspending.gov to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Freshdesk and USAspending.gov

Triggers and actions 3 triggers · 32 actions

Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Action
Download award data
Request a bulk data extract (CSV) of awards matching a set of search filters.
Action
Find awards
Search federal contract, grant, and loan awards by filters such as agency, recipient, keyword, time period, and award type.
Action
Find recipients by name
Autocomplete search for award recipients by partial name match.
Action
Find spending by category
Summarize award spending grouped by a category such as awarding agency, recipient, NAICS code, or PSC code.
Action
Find spending over time
Summarize award spending trends across a specified time period.
Action
Find transactions
Returns the individual transactions (modifications) recorded against a single federal award.
Action
Get agency
Retrieve overview information for a federal agency, including award and budget summaries.
Action
Get award
Retrieve full details for a single federal award by its award ID.
Action
Get recipient
Retrieve profile and award-summary details for a single award recipient.
Action
List agencies
List all top-tier federal agencies that have made awards.
Action
List spending by geography
Summarize award spending grouped by state, county, or congressional district.

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The other way round: USAspending.gov to Freshdesk