Integration

Connect Freshdesk to UK Police

When something happens in Freshdesk, your agent does the next thing in UK Police. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshdesk3 triggersFreshdesk21 actionsUK Police20 actions

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What do you want Freshdesk and UK Police to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Freshdesk and UK Police

Triggers and actions 3 triggers · 41 actions

Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Action
Find crimes at location
/crimes-at-location - crimes that occurred at a specific location (location_id or lat/lng), optional date
Action
Find crimes with no location
/crimes-no-location - crimes for a category/force with no location, by month
Action
Find neighbourhood by location
/locate-neighbourhood - locate the neighbourhood policing team responsible for a lat/lng point
Action
Find stop and searches at location
/stops-at-location - stop and search incidents at a specific location_id, optional date
Action
Find stop and searches by area
/stops-street/all - stop and search incidents within a 1 mile radius of a point or custom polygon, optional date
Action
Find stop and searches by force
/stops-force - stop and search incidents for a specific force, by month
Action
Find stop and searches with no location
/stops-no-location - stop and search incidents for a force with no location, by month
Action
Find street level crimes
/crimes-street/all-crime - crimes within a 1 mile radius of a point or custom polygon, optional date
Action
Find street level outcomes
/outcomes-at-location - outcomes (case results) within a 1 mile radius of a point or custom polygon, optional date
Action
Get force
/forces/{force_id} - details for a specific police force
Action
Get last updated date
/crime-last-updated - date the crime data was last updated
Action
Get neighbourhood
/{force_id}/{neighbourhood_id} - details for a specific neighbourhood
Action
Get neighbourhood boundary
/{force_id}/{neighbourhood_id}/boundary - list of lat/lng points defining a neighbourhood boundary
Action
Get outcomes for crime
/outcomes-for-crime/{persistent_id} - outcomes for a specific crime by its persistent id
Action
List forces
/forces - list all UK police forces (id + name)
Action
List force senior officers
/forces/{force_id}/people - list senior officers for a specific force
Action
List neighbourhood events
/{force_id}/{neighbourhood_id}/events - upcoming events for a neighbourhood
Action
List neighbourhood priorities
/{force_id}/{neighbourhood_id}/priorities - policing priorities for a neighbourhood
Action
List neighbourhoods
/{force_id}/neighbourhoods - list neighbourhoods for a force
Action
List neighbourhood team
/{force_id}/{neighbourhood_id}/people - list of members of a neighbourhood policing team

Each app on its own

The other way round: UK Police to Freshdesk