Integration

Connect Freshdesk to Statistics of the World

When something happens in Freshdesk, your agent does the next thing in Statistics of the World. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshdesk3 triggersFreshdesk21 actionsStatistics of the World6 actions

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What do you want Freshdesk and Statistics of the World to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Freshdesk and Statistics of the World

Triggers and actions 3 triggers · 27 actions

Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Action
Get country
Returns details for one country by id. GET /api/v1/countries/{id}
Action
Get indicator
Returns details/rankings for one indicator by id. GET /api/v1/indicators/{id}
Action
Get indicator history
Returns historical time-series data for an indicator + country pair. GET /api/v1/history/{indicator}/{country}
Action
List countries
Returns all countries tracked by the API. GET /api/v1/countries
Action
List indicator rankings
Returns country rankings for a given indicator. GET /api/v1/rankings/{indicator}
Action
List indicators
Returns all statistical indicators available. GET /api/v1/indicators

Each app on its own

The other way round: Statistics of the World to Freshdesk