Integration

Connect Freshdesk to Short.io

When something happens in Freshdesk, your agent does the next thing in Short.io. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshdesk3 triggers Freshdesk21 actions Short.io1 trigger Short.io9 actions

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Build it

What do you want Freshdesk and Short.io to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Or work from Claude Code

Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

Connect Claude Code

Everything your agent can do with Freshdesk and Short.io

Triggers and actions 4 triggers · 30 actions

Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Trigger
New Link Created
Triggers when new link is created.
Action
Create a Short Link
Creates new link on your own domain.
Action
Delete a Link
Deletes a link by ID.
Action
Domain Statistics
Returns detailed statistics for domain in given period
Action
Generate QR Code
Generate QR code for the link
Action
Get Link by Long URL
Get long URL by the short one
Action
Get Link by Path
Returns link info by path and Domain ID
Action
Link Clicks
Gets link clicks for link ids
Action
Link List
Returns list of links
Action
Update a Link
Updates existing short link with new values.

Each app on its own

The other way round: Short.io to Freshdesk

Connect Freshdesk to Short.io

What do you want Freshdesk and Short.io to do together?

Triggers and actions 4 triggers · 30 actions

Each app on its own

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