Integration
Connect Freshdesk to MLB Records and Stats
When something happens in Freshdesk, your agent does the next thing in MLB Records and Stats. Describe it in plain language and the automation is built, tested on every branch and kept running.
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What do you want Freshdesk and MLB Records and Stats to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Connect Claude CodeEverything your agent can do with Freshdesk and MLB Records and Stats
Triggers and actions 3 triggers ยท 40 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Find scheduleQuery the game schedule by sportId, teamId, date range, or gamePk(s). GET https://statsapi.mlb.com/api/v1/schedule
Action
Find statsQuery player/team stats by stat type, group, season, and sortStat. GET https://statsapi.mlb.com/api/v1/stats
Action
Find transactionsQuery player transactions (trades, signings, DFA, etc.) by teamId, playerId, or date range. GET https://statsapi.mlb.com/api/v1/transactions
Action
Get attendanceGet attendance figures by teamId, leagueId, or season/date. GET https://statsapi.mlb.com/api/v1/attendance
Action
Get draftGet MLB amateur draft picks by year, optionally filtered to prospects or the latest pick. GET https://statsapi.mlb.com/api/v1/draft/{year}
Action
Get game boxscoreGet a game's full boxscore by gamePk. GET https://statsapi.mlb.com/api/v1/game/{gamePk}/boxscore
Action
Get game linescoreGet a game's linescore (inning-by-inning) by gamePk. GET https://statsapi.mlb.com/api/v1/game/{gamePk}/linescore
Action
Get game live feedGet a game's full live feed (plays, boxscore, linescore combined) by gamePk. GET https://statsapi.mlb.com/api/v1/game/{gamePk}/feed/live
Action
Get game play by playGet all plays for a game by gamePk. GET https://statsapi.mlb.com/api/v1/game/{gamePk}/playByPlay
Action
Get personGet a single player/person's bio info by personId. GET https://statsapi.mlb.com/api/v1/people/{personId}
Action
Get person statsGet a player's stats for a specific game by personId and gamePk (or "current"). GET https://statsapi.mlb.com/api/v1/people/{personId}/stats/game/{gamePk}
Action
Get standingsGet division/league standings by leagueId and season. GET https://statsapi.mlb.com/api/v1/standings
Action
Get stats leadersGet statistical leaders by leaderCategories, season, and league/sport. GET https://statsapi.mlb.com/api/v1/stats/leaders
Action
Get teamGet a single MLB team's info by teamId. GET https://statsapi.mlb.com/api/v1/teams/{teamId}
Action
Get team rosterGet a team's player roster by teamId. GET https://statsapi.mlb.com/api/v1/teams/{teamId}/roster
Action
Get team statsGet a team's season stats by teamId, season, and stat group. GET https://statsapi.mlb.com/api/v1/teams/{teamId}/stats
Action
Get venueGet venue info by venueIds. GET https://statsapi.mlb.com/api/v1/venues
Action
List divisionsList MLB divisions, optionally filtered by leagueId/sportId/season. GET https://statsapi.mlb.com/api/v1/divisions
Action
List leaguesList MLB leagues by sportId/leagueIds/seasons. GET https://statsapi.mlb.com/api/v1/league
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.