Integration

Connect Freshdesk to HrFlow.ai

When something happens in Freshdesk, your agent does the next thing in HrFlow.ai. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshdesk3 triggersFreshdesk21 actionsHrFlow.ai5 actions

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What do you want Freshdesk and HrFlow.ai to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

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Everything your agent can do with Freshdesk and HrFlow.ai

Triggers and actions 3 triggers · 26 actions

Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Action
Make an API Call
Makes any HrFlow.ai API call you specify, for endpoints that do not yet have their own action. You supply the method, the path and any data; the connected account's credentials are applied for you.
Action
OCR a Text
Reads the text out of a document or image, such as a scanned resume, and returns it along with the detected language and a page-by-page breakdown.
Action
Search Jobs in Boards
Searches the jobs indexed in one or more HrFlow.ai boards by keywords, title, skills, location and tags, and returns the matching jobs.
Action
Search Profiles in Sources
Searches the candidate profiles indexed in your HrFlow.ai sources by keywords, skills, tags, stage, location and experience, and returns the matching profiles.
Action
Vectorize a Text
Turns text such as a job description or a resume into a numeric vector, so it can be compared, clustered or searched by meaning.

Each app on its own

The other way round: HrFlow.ai to Freshdesk