Connect Freshdesk to Float

Both apps 60Freshdesk 24Float 36

• Trigger
  New Company

  Triggers when a new company is created.

• Trigger
  New Contact

  Triggers when a new contact is created.

• Trigger
  New Ticket

  Triggers when a new ticket is created.

• Action
  Add Note to Ticket

  Adds a private or public note to a ticket.

• Action
  Create Company

  Creates a new company.

• Action
  Create Contact

  Creates a new contact.

• Action
  Create Ticket

  Creates a new ticket in Freshdesk.

• Action
  Delete Contact

  Deletes a contact by ID.

• Action
  Delete Ticket

  Deletes a ticket by ID.

• Action
  Get Agent

  Retrieves an agent by ID.

• Action
  Get Company

  Retrieves a company by ID.

• Action
  Get Contact

  Retrieves a contact by ID.

• Action
  Get Ticket

  Retrieves a single ticket by ID.

• Action
  List Agents

  Lists all agents.

• Action
  List Companies

  Lists companies.

• Action
  List Contacts

  Lists contacts.

• Action
  List Ticket Conversations

  Lists all conversations (replies and notes) on a ticket.

• Action
  List Tickets

  Lists tickets, most recently updated first.

• Action
  Reply to Ticket

  Adds a public reply to a ticket conversation.

• Action
  Search Contacts

  Searches contacts using a Freshdesk query string.

• Action
  Search Tickets

  Searches tickets using a Freshdesk query string.

• Action
  Update Company

  Updates a company by ID.

• Action
  Update Contact

  Updates a contact by ID.

• Action
  Update Ticket

  Updates an existing ticket by ID.

• Trigger
  New Allocation

  Triggers when a new allocation is created.

• Trigger
  New Client

  Triggers when a new client is added.

• Trigger
  New Department

  Triggers when a new department is added.

• Trigger
  New Logged Time

  Triggers when a new logged time is created.

• Trigger
  New Milestone

  Triggers when a new milestone is created.

• Trigger
  New Person

  Triggers when a new person is added.

• Trigger
  New Phase

  Triggers when a new phase is created.

• Trigger
  New Project

  Triggers when a new project is created.

• Trigger
  New Project Task

  Triggers when a new project task is created.

• Trigger
  New Time Off

  Triggers when a new time off is created.

• Trigger
  Updated Allocation

  Triggers when an allocation is modified.

• Trigger
  Updated Logged Time

  Triggers when a logged time is modified.

• Trigger
  Updated Phase

  Triggers when a phase is modified.

• Trigger
  Updated Project

  Triggers when a project is modified.

• Trigger
  Updated Project Task

  Triggers when a project task is modified.

• Action
  Create Allocation

  Creates a new allocation.

• Action
  Create Client

  Creates a new client.

• Action
  Create Department

  Creates a new department.

• Action
  Create Logged Time

  Creates a new logged time.

• Action
  Create Milestone

  Creates a new milestone.

• Action
  Create Person

  Creates a new person.

• Action
  Create Phase

  Creates a new phase.

• Action
  Create Project

  Creates a new project.

• Action
  Create Project Task

  Creates a new project task.

• Action
  Create Time Off

  Creates a new time off.

• Action
  Find Allocation

  Finds an allocation by ID.

• Action
  Find Logged Time

  Finds a logged time by ID.

• Action
  Find Person

  Finds a person by ID, email, or tag(s).

• Action
  Find Project

  Finds a project by ID, project_code, or tag(s).

• Action
  Update Allocation

  Update an existing allocation by ID.

• Action
  Update Logged Time

  Update an existing logged time entry by ID.

• Action
  Update Milestone

  Update an existing milestone by ID.

• Action
  Update Person

  Update an existing person by ID.

• Action
  Update Phase

  Update an existing phase by ID.

• Action
  Update Project

  Update an existing project by ID.

• Action
  Update Project Task

  Update an existing project task by ID.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.