Integration
Connect Freshdesk to DroneBundle
When something happens in Freshdesk, your agent does the next thing in DroneBundle. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want Freshdesk and DroneBundle to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
You'll sign in before anything runs. What you typed comes with you.
Or work from Claude Code
Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.
Connect Claude CodeEverything your agent can do with Freshdesk and DroneBundle
Triggers and actions 11 triggers ยท 41 actions
Trigger
New CompanyTriggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
Trigger
Job DeletedTriggers when a job is permanently deleted.
- Job Type Deleted
Triggers when a custom job type is deleted.
- Job Updated
Triggers when a job is updated in any project.
- New Job
Triggers when a new job is created in any project.
- New Job Type
Triggers when a custom job type is created.
- New Project
Triggers when a new project is created.
- Project Deleted
Triggers when a project is permanently deleted.
- Project Updated
Triggers when a project is updated.
- Archive project
Archive a project. POST https://api.dronebundle.com/v1/projects/{id}/archive
- Assign pilots
Assign pilots to a job. POST https://api.dronebundle.com/v1/jobs/{id}/assign-pilots
- Create Job
Creates a new job within a project.
- Create Job Type
Creates a custom job type in your workspace.
- Create Project
Creates a new project in your workspace.
- Delete Job
Permanently deletes a job.
- Delete Job Type
Deletes a custom job type. Predefined job types cannot be deleted.
- Delete Project
Permanently deletes a project and all its related data.
- Find Job
Finds a job by project ID and job ID.
- Get Job
Retrieve a single job by ID. GET https://api.dronebundle.com/v1/jobs/{id}
- Get Job Type
Retrieve a single job type by ID. GET https://api.dronebundle.com/v1/job-types/{id}
- Get Project
Retrieve a single project by ID. GET https://api.dronebundle.com/v1/projects/{id}
- Get Team Member
Retrieve a single team member by ID. GET https://api.dronebundle.com/v1/team/{id}
- List Jobs
List jobs for a project. GET https://api.dronebundle.com/v1/projects/{id}/jobs
- List Job Types
List job types in the workspace. GET https://api.dronebundle.com/v1/job-types
- List Projects
List all projects in the workspace. GET https://api.dronebundle.com/v1/projects
- List Team Members
List team members in the workspace. GET https://api.dronebundle.com/v1/team
- Unassign pilots
Unassign pilots from a job. POST https://api.dronebundle.com/v1/jobs/{id}/unassign-pilots
- Update Job
Updates an existing job. Only include the fields you want to change.
- Update Project
Updates an existing project. Only include the fields you want to change.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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