Connect Freshdesk to ConfigCat

Both apps 52Freshdesk 24ConfigCat 28

• Trigger
  New Company

  Triggers when a new company is created.

• Trigger
  New Contact

  Triggers when a new contact is created.

• Trigger
  New Ticket

  Triggers when a new ticket is created.

• Action
  Add Note to Ticket

  Adds a private or public note to a ticket.

• Action
  Create Company

  Creates a new company.

• Action
  Create Contact

  Creates a new contact.

• Action
  Create Ticket

  Creates a new ticket in Freshdesk.

• Action
  Delete Contact

  Deletes a contact by ID.

• Action
  Delete Ticket

  Deletes a ticket by ID.

• Action
  Get Agent

  Retrieves an agent by ID.

• Action
  Get Company

  Retrieves a company by ID.

• Action
  Get Contact

  Retrieves a contact by ID.

• Action
  Get Ticket

  Retrieves a single ticket by ID.

• Action
  List Agents

  Lists all agents.

• Action
  List Companies

  Lists companies.

• Action
  List Contacts

  Lists contacts.

• Action
  List Ticket Conversations

  Lists all conversations (replies and notes) on a ticket.

• Action
  List Tickets

  Lists tickets, most recently updated first.

• Action
  Reply to Ticket

  Adds a public reply to a ticket conversation.

• Action
  Search Contacts

  Searches contacts using a Freshdesk query string.

• Action
  Search Tickets

  Searches tickets using a Freshdesk query string.

• Action
  Update Company

  Updates a company by ID.

• Action
  Update Contact

  Updates a contact by ID.

• Action
  Update Ticket

  Updates an existing ticket by ID.

• Action
  Add Config

  Create a new config within a product. POST /v1/products/{productId}/configs

• Action
  Add Flag

  Create a new feature flag or setting within a config. POST /v1/configs/{configId}/settings

• Action
  Add Segment

  Create a new segment within a product. POST /v1/products/{productId}/segments

• Action
  Add Tag

  Create a new tag within a product. POST /v1/products/{productId}/tags

• Action
  Delete Config

  Delete a config. DELETE /v1/configs/{configId}

• Action
  Delete Flag

  Delete a feature flag or setting. DELETE /v1/settings/{settingId}

• Action
  Delete Segment

  Delete a segment. DELETE /v1/segments/{segmentId}

• Action
  Delete Tag

  Delete a tag. DELETE /v1/tags/{tagId}

• Action
  Get Config

  Get a single config by id. GET /v1/configs/{configId}

• Action
  Get Environment

  Get a single environment by id. GET /v1/environments/{environmentId}

• Action
  Get Flag

  Get a single feature flag or setting by id. GET /v1/settings/{settingId}

• Action
  Get Flag value

  Get the current served value of a feature flag or setting in an environment. GET /v1/settings/{settingKeyOrId}/value

• Action
  Get Product

  Get a single product by id. GET /v1/products/{productId}

• Action
  Get Segment

  Get a single segment by id. GET /v1/segments/{segmentId}

• Action
  Get Tag

  Get a single tag by id. GET /v1/tags/{tagId}

• Action
  List Configs

  List all configs (SDK config bundles) within a product. GET /v1/products/{productId}/configs

• Action
  List Environments

  List all environments within a product. GET /v1/products/{productId}/environments

• Action
  List Flags

  List all feature flags and settings within a config. GET /v1/configs/{configId}/settings

• Action
  List Organizations

  List all organizations the caller has access to. GET /v1/organizations

• Action
  List Products

  List all products the caller has access to. GET /v1/products

• Action
  List Segments

  List all segments within a product. GET /v1/products/{productId}/segments

• Action
  List Tags

  List all tags within a product. GET /v1/products/{productId}/tags

• Action
  Update Config

  Update a config's name/description/order. PUT /v1/configs/{configId}

• Action
  Update Environment

  Update an environment's name/color/description. PUT /v1/environments/{environmentId}

• Action
  Update Flag

  Update a feature flag or setting's metadata (name, hint, tags). PATCH /v1/settings/{settingId}

• Action
  Update Flag value

  Update (turn on/off, change served value or targeting) a feature flag or setting's value in an environment. PATCH /v1/settings/{settingKeyOrId}/value

• Action
  Update Segment

  Update a segment's name/rules. PUT /v1/segments/{segmentId}

• Action
  Update Tag

  Update a tag's name/color. PUT /v1/tags/{tagId}

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.