Integration
Connect Freshdesk to Chinese Text Project
When something happens in Freshdesk, your agent does the next thing in Chinese Text Project. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want Freshdesk and Chinese Text Project to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
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Or work from Claude Code
Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.
Connect Claude CodeEverything your agent can do with Freshdesk and Chinese Text Project
Triggers and actions 3 triggers ยท 27 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Find texts by titleSearches the textual database and wiki for items matching part or all of a given title. GET https://api.ctext.org/searchtexts?title=...
Action
Get characterReturns basic data about a single Chinese character. GET https://api.ctext.org/getcharacter?char=...
Action
Get text infoReturns metadata (title, author, dynasty, etc.) about a textual object identified by its CTP URN. GET https://api.ctext.org/gettextinfo?urn=...
Action
List dictionary headwordsReturns the complete list of headwords for distinct word senses, names, and places in the CTP dictionary. GET https://api.ctext.org/getdictionaryheadwords
Action
List dynastiesReturns a list of identifiers, labels, and dates for Chinese dynasties used in the Chinese Text Project. GET https://api.ctext.org/getdynasties
Action
List textsReturns the complete list of top-level textual items (books) in the textual database and wiki. GET https://api.ctext.org/gettexttitles
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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