Integration

Connect Freshdesk to Aimtell

When something happens in Freshdesk, your agent does the next thing in Aimtell. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshdesk3 triggersFreshdesk21 actionsAimtell14 actions

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Build it

What do you want Freshdesk and Aimtell to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Or work from Claude Code

Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

Connect Claude Code

Everything your agent can do with Freshdesk and Aimtell

Triggers and actions 3 triggers · 35 actions

Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Action
Add event triggered campaign
Create a campaign that sends automatically when a tracked event occurs.
Action
Add RSS campaign
Create a campaign that sends push notifications automatically from an RSS feed.
Action
Add segment
Create a subscriber segment for targeting push campaigns.
Action
Create Push Campaign Draft
Creates a new push campaign draft.
Action
Get event triggered campaign
Retrieve an event-triggered campaign by ID.
Action
Get push campaign
Retrieve a manual push campaign by ID.
Action
Get RSS campaign
Retrieve an RSS campaign by ID.
Action
Get segment
Retrieve a subscriber segment by ID.
Action
List event triggered campaigns
List all event-triggered campaigns for a site.
Action
List push campaigns
List all manual push campaigns for a site.
Action
List RSS campaigns
List all RSS campaigns for a site.
Action
Send Push Notification
Sends a push notification.
Action
Track Event
Tracks an event against a subscriber.
Action
Update segment
Update a subscriber segment's definition.

Each app on its own

The other way round: Aimtell to Freshdesk