Integration
Connect Freelo and Freshworks CRM
When something happens in Freelo or Freshworks CRM, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freelo and Freshworks CRM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freelo and Freshworks CRM can do together
From Freelo to Freshworks CRM
When New project in Freelo
then Add Note to Contact in Freshworks CRM
When New project in Freelo
then Create Account in Freshworks CRM
From Freshworks CRM to Freelo
When New Account in Freshworks CRM
then Add comment in Freelo
When New Contact in Freshworks CRM
then Add project in Freelo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freelo and Freshworks CRM
Triggers and actions 7 triggers · 37 actions
Trigger
New projectTriggered when a new project is created
Action
Add commentAdd a comment to a task.
Action
Add projectCreate a new project.
Action
Add taskCreate a new task in a tasklist.
Action
Add tasklistCreate a new tasklist within a project.
Action
Add work reportLogs a finished work report (time entry) directly on a Freelo task, for example to record hours after the fact.
Action
Delete projectSoft-delete a project.
Action
Delete taskDeletes a Freelo task (soft-delete); its subtasks are hidden too.
Action
Delete tasklistSoft-delete a tasklist.
Action
Find tasksReturns tasks whose name matches the search text, optionally narrowed by project, tasklist, assignee, state, labels, priority and date ranges.
Action
Get projectGet a single project's detail by ID.
Action
Get taskGet a single task's detail by ID.
Action
Get tasklistGet a single tasklist's detail by ID.
Action
List projectsLists the active projects owned by the connected user, each with its active tasklists. Projects you were only invited to, and archived or template projects, are not included.
Action
List tasksLists the active (unfinished) tasks in a Freelo tasklist.
Action
List usersLists the coworkers who share at least one active project with you.
Action
Start time trackingStarts a time tracking timer for the connected Freelo user, optionally on a specific task. Only one timer can run at a time.
Action
Stop time trackingStops your currently running Freelo timer and turns it into a work report.
Action
Update projectRenames a Freelo project and/or changes its deadline. Fields left blank are not changed.
Action
Update taskUpdates an existing Freelo task. Only the values you fill in are changed; blank fields keep their current value.
Action
Update tasklistEdit a tasklist's fields.
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
Trigger
New ContactPolling trigger: fires when a new contact is created. Sorted by created_at descending.
Trigger
New DealPolling trigger: fires when a new deal is created. Sorted by created_at descending.
Trigger
New or Updated AccountPolling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
Trigger
New or Updated ContactPolling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
Trigger
New or Updated DealPolling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
Action
Add Note to ContactAdds a note to a contact (targetable_type=Contact) in Freshworks CRM.
Action
Create AccountCreates a new sales account in Freshworks CRM.
Action
Create AppointmentCreates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
Action
Create ContactCreates a new contact in Freshworks CRM.
Action
Create DealCreates a new deal in Freshworks CRM.
Action
Create TaskCreates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
Action
Find Account by NameLooks up a sales account by name using the lookup endpoint.
Action
Find Contact by EmailLooks up a contact by email address using the lookup endpoint.
Action
Find deal by custom fieldSearches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal by nameSearches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal stage by nameSearches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
Action
Find pipeline by nameSearches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
Action
Get AccountRetrieves a sales account by ID in Freshworks CRM.
Action
Get ContactRetrieves a contact by ID in Freshworks CRM.
Action
Get DealRetrieves a deal by ID in Freshworks CRM.
Action
Update ContactUpdates an existing contact by ID in Freshworks CRM.
Action
Update DealUpdates an existing deal by ID in Freshworks CRM.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Freelo and Freshworks CRM, answered
What can start an automation from Freelo?
Any of Freelo's 1 trigger in the catalog, including New project. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshworks CRM when something happens in Freelo?
Any of Freshworks CRM's 17 actions, including Create Account, Create Appointment, Create Contact and Create Deal. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshworks CRM to Freelo?
Yes. When something happens in Freshworks CRM, your agent can act in Freelo too. This page covers both directions: Freshworks CRM's triggers and Freelo's actions are listed here as well.
Do I have to build a connector for Freelo or Freshworks CRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.