Connect Frame.io and ServiceNow

Both apps 38Frame.io 24ServiceNow 14

• Trigger
  Comment Completed

  Triggers when a comment is marked as completed. Shows live data from your projects.

• Trigger
  Comment Created

  Triggers when a new comment is created.

• Trigger
  Comment Updated

  Triggers when a comment is updated.

• Trigger
  File Created

  Triggers when a file is first created, but before it is uploaded and processed.

• Trigger
  File Deleted

  Triggers when a file is deleted. Note: Only deletion metadata is available, not the original file content.

• Trigger
  File Ready

  Triggers when a newly uploaded file has been fully processed and is available for preview, comments, sharing, and downloads.

• Trigger
  File Upload Completed

  Triggers when a file has been fully uploaded to Frame.io and is ready for processing.

• Trigger
  Metadata Value Updated

  Triggers when a metadata value is updated. Shows live data from your projects. Prioritizes Status field changes (Approved, In Review, etc.) for workflow automation.

• Trigger
  Project Created

  Triggers when a new project is created. Shows live data from your workspace.

• Action
  Create Comment

  Creates a new comment on a file.

• Action
  Create Folder

  Creates a new folder within a project.

• Action
  Create Project

  Creates a new project within a workspace.

• Action
  Create Share

  Creates a new share.

• Action
  Create Version Stack

  Create a new version stack to group related asset versions together.

• Action
  Create Workspace

  Creates a new workspace within an account.

• Action
  Custom API Request (SDK)

  Make a custom request to the Frame.io v4 API using the official SDK with guided method selection.

• Action
  Delete File

  deletes a file, firing the file.deleted webhook.

• Action
  Show Project Details

  Get detailed information about a specific project.

• Action
  Show Share

  Returns one share by id.

• Action
  Show Workspace

  Returns a single workspace's details.

• Action
  Update Comment

  Updates an existing comment with new text, annotation, or completion status.

• Action
  Update File Metadata

  sets metadata field values (field_definition_id + value) on one or more file_ids; fires metadata.value.updated.

• Action
  Update Project

  Updates an existing project name, status, or access restrictions.

• Action
  Upload File From URL

  Upload a file to Frame.io from a remote URL (like Google Drive, AWS S3, etc.)

• Trigger
  New Attachment Added

  Triggered when a new attachment is added.

• Trigger
  New Comment Added

  Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries.

• Trigger
  New Record

  Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query.

• Trigger
  New Work Note Added

  Triggered when a new work note is added to a record (e.g. incident) in ServiceNow.

• Trigger
  New Work Notes (Cisco)

  Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id.

• Trigger
  Two-way sync new and updated incidents (Cisco)

  A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions.

• Trigger
  Two-way sync new and updated tables

  A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions.

• Action
  Add Comment to Incident

  Adds a customer-visible comment to an incident (by sys_id) via the incident table.

• Action
  Add File Attachment to Record

  Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content.

• Action
  Add Work Note to Incident

  Adds an internal work note to an incident (by sys_id) via the incident table.

• Action
  Create Record

  Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object.

• Action
  Delete Record

  Deletes a record by sys_id from the specified ServiceNow table.

• Action
  List Records

  Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated.

• Action
  Update Record

  Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.