Integration
Connect Formitable and TOPdesk
When New Reservation fires in Formitable, your agent runs Add change in TOPdesk, or New First Line Incident in TOPdesk to Create Reservation in Formitable. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Formitable and TOPdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Formitable and TOPdesk can do together
From Formitable to TOPdesk
When New Reservation in Formitable
then Add change in TOPdesk
When Updated Reservation in Formitable
then Create an Incident in TOPdesk
From TOPdesk to Formitable
When New First Line Incident in TOPdesk
then Create Reservation in Formitable
When New Incident in TOPdesk
then Update Reservation in Formitable
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Formitable and TOPdesk
Triggers and actions 8 triggers · 23 actions
Trigger
Canceled ReservationTriggers when a reservation is canceled.
Trigger
New ReservationTriggers when a new reservation is accepted.
Trigger
Updated ReservationTriggers when a reservation is changed.
Action
Cancel ReservationCancels a reservation.
Action
Check In ReservationMarks a reservation's guests as checked in.
Action
Check Out ReservationMarks a reservation's guests as checked out.
Action
Create ReservationCreates a reservation at a restaurant for a date, time and party size.
Action
Get Available TimesReturns the times that can be booked on a day for a party size.
Action
Get Guest ProfileReturns one guest profile.
Action
Get ReservationReturns one reservation with its guest, time, party size and status.
Action
Get RestaurantReturns one restaurant's details: name, address, contact info and booking limits.
Action
List AreasReturns the restaurant's seating areas.
Action
List RestaurantsReturns the restaurants your API key can access, including each restaurant's ID, name and address.
Action
List TablesReturns the restaurant's tables.
Action
List Upcoming ReservationsReturns the reservations from a start date over a number of days.
Action
Update ReservationUpdates a reservation's time, party size or guest details. Only the fields you fill in change.
Trigger
New First Line IncidentTriggers when a new first-line incident is created in TOPdesk.
Trigger
New IncidentTriggers when a new incident is created in TOPdesk.
Trigger
New Major IncidentTriggers when a new major incident is created in TOPdesk.
Trigger
New Second Line IncidentTriggers when a new second-line incident is created in TOPdesk.
Trigger
Updated IncidentTriggers when an incident in TOPdesk is created or updated.
Action
Add changeCreates a new change (request for change) in TOPdesk Change Management as an operator, from a template or from a brief description and change type.
Action
Create an IncidentCreates a new incident in TOPdesk, registered for a known person or an unregistered caller.
Action
Find BranchFinds a TOPdesk branch by its exact name and returns its ID and details.
Action
Find changesFinds changes in TOPdesk Change Management that match a search filter, such as a change number, status or brief description.
Action
Find IncidentReturns the TOPdesk incident with the given incident number.
Action
Find Last ActionReturns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
Action
Find PersonFinds a TOPdesk person (caller) by full name or email address and returns their ID and details.
Action
Get changeReturns the full details of a change, looked up by its id or its change number.
Action
Update changeUpdates an existing TOPdesk change: description, requests, progress trail actions, status, classification, requester, assignee and planned dates.
Action
Update IncidentUpdates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Formitable and TOPdesk, answered
What can start an automation from Formitable?
Any of Formitable's 3 triggers in the catalog, including New Reservation, Updated Reservation and Canceled Reservation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TOPdesk when something happens in Formitable?
Any of TOPdesk's 10 actions, including Create an Incident, Update change, Update Incident and Add change. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TOPdesk to Formitable?
Yes. When something happens in TOPdesk, your agent can act in Formitable too. This page covers both directions: TOPdesk's triggers and Formitable's actions are listed here as well.
Do I have to build a connector for Formitable or TOPdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Formitable and TOPdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.