Connect Flutterwave and TOPdesk

Both apps 43Flutterwave 28TOPdesk 15

• Trigger
  Cancel Subscription

  Triggers when a customer's subscription to a payment plan is cancelled.

• Trigger
  New Subscription

  Triggers when a customer subscribes to one of your payment plans.

• Trigger
  New Transaction

  Triggers when a new payment transaction appears in your Flutterwave account.

• Trigger
  New Transfer

  Triggers when a new transfer is made from your Flutterwave account.

• Action
  Add beneficiary

  Creates a transfer beneficiary (a saved bank account you can send transfers to).

• Action
  Add bill payment

  Pays a bill (airtime, data, cable TV, utilities) to a biller for a customer from your Flutterwave balance.

• Action
  Add refund

  Initiates a full or partial refund of a Flutterwave transaction.

• Action
  Add subaccount

  Creates a collection subaccount that receives a split of your payments into its bank account.

• Action
  Add virtual account number

  Creates a virtual bank account number that customers can pay into, either temporary for one payment or permanent.

• Action
  Add virtual card

  Creates a new virtual card funded from your Flutterwave wallet and returns the card details.

• Action
  Create Payment Plan

  Creates a recurring payment plan that customers can subscribe to.

• Action
  Create Transfer

  Sends money from your Flutterwave balance to a bank account and returns the queued transfer.

• Action
  Delete beneficiary

  Deletes a saved transfer beneficiary from your Flutterwave account.

• Action
  Delete subaccount

  Deletes a collection subaccount from your Flutterwave account.

• Action
  Find Transaction

  Finds a transaction by the payment reference you gave it and returns its details and status.

• Action
  Find Transfer

  Finds a transfer by its reference and returns its details and status.

• Action
  Get beneficiary

  Returns a single transfer beneficiary by its ID, including the bank account details saved for it.

• Action
  Get payment plan

  Returns the details of a single payment plan, including its amount, interval, status and plan token.

• Action
  Get transaction

  Returns a single Flutterwave transaction, including amount, status, payment type and customer, looked up by its transaction ID.

• Action
  List banks

  Returns all banks Flutterwave supports in a country, with each bank's id, code and name.

• Action
  List beneficiaries

  Returns all transfer beneficiaries saved on your Flutterwave account, with their bank and account details.

• Action
  List payment plans

  Returns the payment plans in your Flutterwave account, optionally filtered by date range, amount, currency, interval or status.

• Action
  List settlements

  Returns the settlements paid out to your account, optionally filtered by subaccount and date range.

• Action
  List subaccounts

  Returns the collection subaccounts on your Flutterwave account, optionally filtered by bank or account number.

• Action
  List subscriptions

  Returns the subscriptions customers hold on your payment plans, optionally filtered by customer email, plan, status or date ranges.

• Action
  Resolve account details

  Looks up the account holder name for a bank account number and bank code, so you can confirm a transfer recipient.

• Action
  Update payment plan

  Updates the name or status of an existing Flutterwave payment plan.

• Action
  Update subaccount

  Updates a collection subaccount's business details, settlement bank account, or payment split.

• Trigger
  New First Line Incident

  Triggers when a new first-line incident is created in TOPdesk.

• Trigger
  New Incident

  Triggers when a new incident is created in TOPdesk.

• Trigger
  New Major Incident

  Triggers when a new major incident is created in TOPdesk.

• Trigger
  New Second Line Incident

  Triggers when a new second-line incident is created in TOPdesk.

• Trigger
  Updated Incident

  Triggers when an incident in TOPdesk is created or updated.

• Action
  Add change

  Creates a new change (request for change) in TOPdesk Change Management as an operator, from a template or from a brief description and change type.

• Action
  Create an Incident

  Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.

• Action
  Find Branch

  Finds a TOPdesk branch by its exact name and returns its ID and details.

• Action
  Find changes

  Finds changes in TOPdesk Change Management that match a search filter, such as a change number, status or brief description.

• Action
  Find Incident

  Returns the TOPdesk incident with the given incident number.

• Action
  Find Last Action

  Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.

• Action
  Find Person

  Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.

• Action
  Get change

  Returns the full details of a change, looked up by its id or its change number.

• Action
  Update change

  Updates an existing TOPdesk change: description, requests, progress trail actions, status, classification, requester, assignee and planned dates.

• Action
  Update Incident

  Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.