Integration
Connect Fellow to Tidio
When New recording fires in Fellow, your agent runs Add ticket in Tidio. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Fellow and Tidio to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Fellow can start in Tidio
When New recording in Fellow
then Add ticket in Tidio
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Fellow and Tidio
Triggers and actions 1 trigger · 24 actions
- New recording
Triggers when a new meeting recording is created in Fellow.
- Add Talking Point
Adds a talking point to the end of a Fellow meeting note's agenda, leaving the existing agenda content in place.
- Archive action item
Archives a Fellow action item by marking it as won't do, and returns the updated action item.
- Complete Action Item
Marks a Fellow action item as complete, or reopens it as incomplete, and returns the updated action item.
- Delete note
Permanently deletes a Fellow meeting note. Requires an API key with super admin (privileged) access.
- Delete recording
Deletes a Fellow meeting recording by its ID. Requires an API key with super admin privileges.
- Get action item
Returns a single Fellow action item by its ID, including its text, status, due date, assignees and the note it belongs to.
- Get AI Note
Returns a Fellow meeting note by its ID, including its title, meeting details, attendees, linked recordings and the note content as markdown.
- Get recording
Returns a Fellow meeting recording, including its transcript, AI notes and the note it belongs to.
- List notes
Returns the meeting notes you can access in Fellow, optionally filtered by meeting, channel, title, attendees, or created/updated dates, with optional note content.
- List recordings
Returns the meeting recordings in your Fellow workspace, optionally filtered by calendar event, channel, title or created/updated dates, with transcripts and AI notes on request.
- Add ticket
Creates a new ticket in Tidio on behalf of a contact, identified by their email address, with a subject and first message.
- Delete contact
Permanently deletes a Tidio contact. A deleted contact cannot be recovered.
- Delete ticket
Permanently deletes a Tidio ticket by its ID.
- Get contact
Returns a single Tidio contact by its ID, including name, email, phone, location, consent status and the contact's custom properties.
- Get ticket
Returns a single Tidio ticket with its details and full message history.
- List contact messages
Returns the full conversation for a contact: every message from the contact, chat operators and chatbots, plus a link to view the conversation in Tidio.
- List contacts
Returns the contacts in your Tidio project with all their properties, optionally filtered by email address.
- List departments
Returns all departments (teams of operators) in your Tidio project, with each department's ID and name.
- List operators
Returns every operator (chat agent) in your Tidio project, with their name, email, role and active status.
- List tickets
Returns all tickets in your Tidio project with their subject, status, priority, contact and assignment, without messages.
- Reply to ticket
Adds a reply message to an existing Tidio ticket, written either by an operator or by the ticket's contact, as a public reply or an internal note.
- Send message on behalf of contact
Sends a message into a contact's Tidio conversation as if the contact had written it, routing it to the assigned operator and any matching bot rules.
- Update contact
Updates an existing Tidio contact's name, email, phone, newsletter consent, external ID and custom contact properties. Only the values you fill in are changed.
- Update ticket
Updates an existing Tidio ticket's status, priority, assignment, tags or custom field values. Fields left blank are not changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Fellow and Tidio, answered
What can start an automation from Fellow?
Any of Fellow's 1 trigger in the catalog, including New recording. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Tidio when something happens in Fellow?
Any of Tidio's 14 actions, including Send message on behalf of contact, Update contact, Update ticket and Add ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Tidio to Fellow?
Tidio has no triggers in the catalog today, so automations start in Fellow. If you need the other direction, ask: your agent reads Tidio's API documentation and adds it.
Do I have to build a connector for Fellow or Tidio?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Fellow and Tidio without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.