Integration
Connect Feathery and TOPdesk
When Data Received fires in Feathery, your agent runs Create an Incident in TOPdesk, or New First Line Incident in TOPdesk to Create or Fetch User in Feathery. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Feathery and TOPdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Feathery and TOPdesk can do together
From Feathery to TOPdesk
When Data Received in Feathery
then Create an Incident in TOPdesk
From TOPdesk to Feathery
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Feathery and TOPdesk
Triggers and actions 7 triggers · 17 actions
- Data Received
Triggers when an end user submits or updates data on a Feathery form.
- Form Completion
Triggers when an end user completes a Feathery form.
- Create Hidden Field
Creates a hidden field in your Feathery account.
- Create or Fetch User
Creates a Feathery end user with the given ID, or returns the existing user, including its SDK key.
- Create or Update Submission
Sets field values for a Feathery user and initializes submissions on the given forms.
- Delete User
Deletes a Feathery end user and their submissions.
- Get User Field Data
Returns every field value a Feathery user submitted across forms.
- Get User Form Session
Returns a Feathery user's form session: every form they are working on and their progress.
- List Document Templates
Returns document templates uploaded by your Feathery team, optionally filtered by name or tags.
- List Forms
Returns your Feathery forms, optionally filtered by tags or active status.
- List Form Submissions
Returns submissions for a Feathery form, optionally filtered by user, completion and update time.
- List Hidden Fields
Returns all hidden fields in your Feathery account.
- List Users
Returns your Feathery end users, optionally filtered by creation time or a field value.
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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More into TOPdesk
Questions
Feathery and TOPdesk, answered
What can start an automation from Feathery?
Any of Feathery's 2 triggers in the catalog, including Data Received and Form Completion. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TOPdesk when something happens in Feathery?
Any of TOPdesk's 6 actions, including Create an Incident, Update Incident, Find Branch and Find Incident. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TOPdesk to Feathery?
Yes. When something happens in TOPdesk, your agent can act in Feathery too. This page covers both directions: TOPdesk's triggers and Feathery's actions are listed here as well.
Do I have to build a connector for Feathery or TOPdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Feathery and TOPdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.