Integration
Connect Feathery and HelpCrunch
When Data Received fires in Feathery, your agent runs Add Customer Event in HelpCrunch, or Chat Assignee Updated in HelpCrunch to Create or Fetch User in Feathery. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Feathery and HelpCrunch to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Feathery and HelpCrunch can do together
From Feathery to HelpCrunch
When Data Received in Feathery
then Add Customer Event in HelpCrunch
When Form Completion in Feathery
then Send Message in HelpCrunch
From HelpCrunch to Feathery
When Chat Assignee Updated in HelpCrunch
then Create or Fetch User in Feathery
When Chat Status Updated in HelpCrunch
then Get User Field Data in Feathery
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Feathery and HelpCrunch
Triggers and actions 10 triggers · 31 actions
Trigger
Data ReceivedTriggers when an end user submits or updates data on a Feathery form.
Trigger
Form CompletionTriggers when an end user completes a Feathery form.
Action
Create Hidden FieldCreates a hidden field in your Feathery account.
Action
Create One-Time LinkCreates a one-time link that opens one submission of a Feathery form, optionally prefilled.
Action
Create or Fetch UserCreates a Feathery end user with the given ID, or returns the existing user, including its SDK key.
Action
Create or Update SubmissionSets field values for a Feathery user and initializes submissions on the given forms.
Action
Delete UserDeletes a Feathery end user and their submissions.
Action
Get User Field DataReturns every field value a Feathery user submitted across forms.
Action
Get User Form SessionReturns a Feathery user's form session: every form they are working on and their progress.
Action
List Document TemplatesReturns document templates uploaded by your Feathery team, optionally filtered by name or tags.
Action
List FormsReturns your Feathery forms, optionally filtered by tags or active status.
Action
List Form SubmissionsReturns submissions for a Feathery form, optionally filtered by user, completion and update time.
Action
List Hidden FieldsReturns all hidden fields in your Feathery account.
Action
List UsersReturns your Feathery end users, optionally filtered by creation time or a field value.
Trigger
Chat Assignee UpdatedTriggers when a HelpCrunch chat is assigned to a different agent.
Trigger
Chat ClosedTriggers when a HelpCrunch chat is closed.
Trigger
Chat Status UpdatedTriggers when a HelpCrunch chat's status changes.
Trigger
Customer Email UpdatedTriggers when a HelpCrunch customer's email changes.
Trigger
Customer Tags UpdatedTriggers when a HelpCrunch customer's tags change.
Trigger
Customer UnsubscribedTriggers when a HelpCrunch customer unsubscribes.
Trigger
New Chat CreatedTriggers when a new chat is created in HelpCrunch.
Trigger
New Customer CreatedTriggers when a new customer is created in HelpCrunch.
Action
Add Customer EventRecords a custom event against a HelpCrunch customer.
Action
Assign ChatAssigns a HelpCrunch chat to an agent.
Action
Create ChatCreates a HelpCrunch chat with a customer.
Action
Delete CustomerDeletes a HelpCrunch customer.
Action
Find ChatsFinds HelpCrunch chats whose field matches a value, such as the customer email or status.
Action
Find CustomerFinds HelpCrunch customers whose field matches a value, such as by email.
Action
Get ChatReturns one HelpCrunch chat by ID.
Action
Get CustomerReturns one HelpCrunch customer by ID.
Action
Get OrganizationReturns the HelpCrunch organization and whether the team is online.
Action
List AgentsReturns the agents in the HelpCrunch account.
Action
List ApplicationsReturns the HelpCrunch applications (website widget, mobile apps and messenger channels).
Action
List Chat MessagesReturns the messages of a HelpCrunch chat, newest first.
Action
List DepartmentsReturns the HelpCrunch departments and their agents.
Action
Send MessagePosts a message or private note into a HelpCrunch chat.
Action
Snooze ChatSnoozes a HelpCrunch chat until a time.
Action
Tag CustomerAdds tags to a HelpCrunch customer; unknown tags are created.
Action
Untag CustomerRemoves tags from a HelpCrunch customer.
Action
Update Chat DepartmentMoves a HelpCrunch chat to a department.
Action
Update Chat StatusChanges a HelpCrunch chat's status, such as closing it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Feathery and HelpCrunch, answered
What can start an automation from Feathery?
Any of Feathery's 2 triggers in the catalog, including Data Received and Form Completion. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpCrunch when something happens in Feathery?
Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpCrunch to Feathery?
Yes. When something happens in HelpCrunch, your agent can act in Feathery too. This page covers both directions: HelpCrunch's triggers and Feathery's actions are listed here as well.
Do I have to build a connector for Feathery or HelpCrunch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Feathery and HelpCrunch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.