Connect Facebook Pages to Dixa

Both apps 53Facebook Pages 30Dixa 23

• Trigger
  New Comment

  Triggers when someone comments on one of your Facebook Page's recent posts.

• Trigger
  New Post by You

  Triggers when your Facebook Page publishes a new post.

• Action
  Create Comment

  Creates a comment on a facebook post or replies to an existing comment.

• Action
  Create Multi Photo Post

  Publish one Facebook Page feed post containing one or more photos from public URLs. The action first uploads every photo with published=false, then creates one /feed post with those photo IDs as attached_media. If any upload fails, the feed post is not created; earlier uploads can remain unpublished on Facebook temporarily. This action publishes immediately and does not add photos to an existing album.

• Action
  Create Photo Post

  Posts a photo from a URL to a Facebook Page, with an optional caption.

• Action
  Create Post

  Creates a new post on a facebook page.

• Action
  Delete Comment

  Deletes a facebook comment.

• Action
  Delete Post

  Deletes a facebook page post.

• Action
  Get Comment

  Returns one comment on a Facebook Page post.

• Action
  Get Comments

  Retrieves comments from a facebook post or comment (for replies).

• Action
  Get Page Details

  Fetches details about a specific facebook page.

• Action
  Get Page Photos

  Returns the photos on a Facebook Page.

• Action
  Get Page Posts

  Retrieves posts from a facebook page.

• Action
  Get Page Roles

  Retrieves a list of people and their tasks/roles on a facebook page.

• Action
  Get Page Tagged Posts

  Retrieves posts where a Facebook Page is tagged or mentioned. Use when monitoring brand mentions or tracking posts that tag your Page but don't appear on your Page's own feed.

• Action
  Get Page Videos

  Retrieves videos from a facebook page.

• Action
  Get Photo

  Reads a single Facebook photo by id, using the Page access token for the given page_id. Use as the read-back for a photo upload.

• Action
  Get Post

  Retrieves details of a specific facebook post.

• Action
  Get Post Insights

  Returns performance metrics for a Facebook Page post, such as impressions and clicks.

• Action
  Get Post Reactions

  Returns the reactions on a Facebook Page post, with a total per reaction type.

• Action
  Get User Pages

  Retrieves a list of pages the user manages, including tasks and access tokens.

• Action
  Like Post Or Comment

  Likes a facebook post or comment.

• Action
  List Managed Pages

  Retrieves a list of Facebook Pages that the user manages (not personal profiles), including page details, access tokens, and tasks. Requires `pages_show_list` or `pages_read_engagement` OAuth scopes; missing scopes silently return empty results rather than an error. An empty `data` array means the user manages no Pages. Results are paginated via `paging.cursors`; follow `paging.next` until absent to retrieve all Pages when count exceeds `limit`. Graph API throttling (error codes 4, 17, 613) can occur during pagination — use exponential backoff.

• Action
  List Page Stories

  List photo and video stories published by a Facebook Page.

• Action
  List Published Page Posts

  List posts published by a Facebook Page, excluding unpublished posts.

• Action
  Unlike Post Or Comment

  Removes a like from a facebook post or comment.

• Action
  Update Comment

  Updates an existing facebook comment.

• Action
  Update Page Settings

  Updates a Facebook Page's About text, description, contact details or website.

• Action
  Update Post

  Updates an existing facebook page post.

• Action
  Upload Photos Batch

  Uploads several photos from URLs to a Facebook Page or one of its albums in one step.

• Action
  Add Internal Note

  Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note.

• Action
  Change Conversation Status

  Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time.

• Action
  Create Callback Request

  Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id.

• Action
  Create Conversation

  Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID.

• Action
  Create User

  Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user.

• Action
  Get Anonymization Status

  Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed.

• Action
  Get Conversation by Id

  Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes.

• Action
  Get Conversation Rating

  Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey.

• Action
  Get Conversation Tags

  Returns the tags applied to a conversation, including each tag's name, color and state.

• Action
  Get Messages in Conversation

  Returns all messages in a Dixa conversation, sorted from oldest to newest.

• Action
  Get Queue by Id

  Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found.

• Action
  Get User by Id

  Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values.

• Action
  Remove Tag From Conversation

  Removes a tag from a Dixa conversation. Active and inactive tags can both be removed.

• Action
  Search Conversation

  Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found.

• Action
  Search Conversations by User

  Returns the conversations requested by a specific end user.

• Action
  Search Enduser by External ID

  Returns the end users whose external ID matches the value you provide.

• Action
  Search User by Email Address

  Returns the Dixa end users whose email address matches the one you provide.

• Action
  Search User by Phone Number

  Returns the Dixa end users whose phone number matches the one you specify.

• Action
  Set Custom Contact Attributes

  Sets custom attribute values on an end user in Dixa and returns the attributes that were updated.

• Action
  Set Custom Conversation Attributes

  Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes.

• Action
  Tag Conversation

  Adds an existing active tag to a conversation.

• Action
  Transfer Conversation to Queue

  Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent.

• Action
  Update End User

  Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.