Integration
Connect Facebook Lead Ads (for Business admins) and Freshworks CRM
When something happens in Facebook Lead Ads (for Business admins) or Freshworks CRM, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Facebook Lead Ads (for Business admins) and Freshworks CRM to do together?
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Claude Code
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Setup guide (opens in a new tab)Example flows
What Facebook Lead Ads (for Business admins) and Freshworks CRM can do together
From Facebook Lead Ads (for Business admins) to Freshworks CRM
When New Lead in Facebook Lead Ads (for Business admins)
then Add Note to Contact in Freshworks CRM
When New Lead in Facebook Lead Ads (for Business admins)
then Create Account in Freshworks CRM
From Freshworks CRM to Facebook Lead Ads (for Business admins)
When New Account in Freshworks CRM
then Create Ad Statistics Report in Facebook Lead Ads (for Business admins)
When New Contact in Freshworks CRM
then Create Lead Ad in Facebook Lead Ads (for Business admins)
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Facebook Lead Ads (for Business admins) and Freshworks CRM
Triggers and actions 7 triggers · 24 actions
Trigger
New LeadTriggers when someone submits a lead form on a Facebook Page.
Action
Create Ad Statistics ReportReturns ad performance statistics (impressions, reach, clicks, spend and cost) for an ad account, campaign, ad set or ad over a date range.
Action
Create Lead AdCreates a lead ad: a new lead-generation campaign, an ad set with a daily budget, and an ad that uses an existing lead-form creative. Created paused unless you choose Active.
Action
Find AdFinds ads in an ad account whose name contains the given text.
Action
Find LeadsReturns the leads submitted on a lead form, optionally only those received after a given time.
Action
Get AdReturns one ad by its ID, including its name, status and the campaign and ad set it belongs to.
Action
Get LeadReturns one lead by its ID, with the answers the person gave on the form.
Action
Get Lead FormReturns a lead form's details, including its status, lead count and questions.
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
Trigger
New ContactPolling trigger: fires when a new contact is created. Sorted by created_at descending.
Trigger
New DealPolling trigger: fires when a new deal is created. Sorted by created_at descending.
Trigger
New or Updated AccountPolling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
Trigger
New or Updated ContactPolling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
Trigger
New or Updated DealPolling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
Action
Add Note to ContactAdds a note to a contact (targetable_type=Contact) in Freshworks CRM.
Action
Create AccountCreates a new sales account in Freshworks CRM.
Action
Create AppointmentCreates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
Action
Create ContactCreates a new contact in Freshworks CRM.
Action
Create DealCreates a new deal in Freshworks CRM.
Action
Create TaskCreates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
Action
Find Account by NameLooks up a sales account by name using the lookup endpoint.
Action
Find Contact by EmailLooks up a contact by email address using the lookup endpoint.
Action
Find deal by custom fieldSearches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal by nameSearches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal stage by nameSearches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
Action
Find pipeline by nameSearches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
Action
Get AccountRetrieves a sales account by ID in Freshworks CRM.
Action
Get ContactRetrieves a contact by ID in Freshworks CRM.
Action
Get DealRetrieves a deal by ID in Freshworks CRM.
Action
Update ContactUpdates an existing contact by ID in Freshworks CRM.
Action
Update DealUpdates an existing deal by ID in Freshworks CRM.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Facebook Lead Ads (for Business admins) and Freshworks CRM, answered
What can start an automation from Facebook Lead Ads (for Business admins)?
Any of Facebook Lead Ads (for Business admins)'s 1 trigger in the catalog, including New Lead. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshworks CRM when something happens in Facebook Lead Ads (for Business admins)?
Any of Freshworks CRM's 17 actions, including Create Account, Create Appointment, Create Contact and Create Deal. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshworks CRM to Facebook Lead Ads (for Business admins)?
Yes. When something happens in Freshworks CRM, your agent can act in Facebook Lead Ads (for Business admins) too. This page covers both directions: Freshworks CRM's triggers and Facebook Lead Ads (for Business admins)'s actions are listed here as well.
Do I have to build a connector for Facebook Lead Ads (for Business admins) or Freshworks CRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.