Connect Ezekia to Dixa

Both apps 105Ezekia 79Dixa 26

• Trigger
  Assignment Converted to List

  Triggers when an assignment is converted to a list in Ezekia, returning the new list.

• Trigger
  Assignment Converted to Opportunity

  Triggers when a project appears as an opportunity in Ezekia, such as an assignment converted to an opportunity (newest updated first).

• Trigger
  Candidate Added to Assignment

  Triggers when a person is added as a candidate to the selected Ezekia assignment.

• Trigger
  Company Off-Limits Created

  Triggers when a new off-limits agreement is created for a company.

• Trigger
  Company Off-Limits Updated

  Triggers when a company off-limits agreement is updated in Ezekia.

• Trigger
  Company Status Changed

  Triggers when a company's status changes in Ezekia, returning the company record with its new status.

• Trigger
  Company Updated

  Triggers when a company in Ezekia is updated.

• Trigger
  Fixed Fee Locked

  Triggers when a fixed fee is locked in Ezekia.

• Trigger
  Fixed Fee Unlocked

  Triggers when a billing fixed fee is unlocked (an edited fixed fee that is no longer locked) in Ezekia.

• Trigger
  Fixed Fee Updated

  Triggers when a fixed fee is created or updated in Ezekia billing.

• Trigger
  Invoice Locked

  Triggers when an invoice in Ezekia is locked. Returns the locked invoice with its amounts, dates, status and project.

• Trigger
  Invoice Status Changed

  Triggers when an invoice's status tag changes in Ezekia.

• Trigger
  Invoice Unlocked

  Triggers when an Ezekia invoice is unlocked (its locked date is cleared and the invoice is modified).

• Trigger
  Invoice Updated

  Triggers when an invoice is created or changed in Ezekia billing, returning the full invoice record.

• Trigger
  List Converted to Opportunity

  Triggers when a list in Ezekia becomes an opportunity, returning the opportunity project record.

• Trigger
  Meeting Updated

  Triggers when a meeting in Ezekia is created or changed, checking the most recently updated meetings.

• Trigger
  New Company Created

  Triggers when a new company is created in Ezekia.

• Trigger
  New Fixed Fee Created

  Triggers when a new fixed fee is created in Ezekia.

• Trigger
  New Invoice Created

  Triggers when a new invoice is created in Ezekia.

• Trigger
  New Meeting Created

  Triggers when a new meeting is created in Ezekia.

• Trigger
  New Person Created

  Triggers when a new person is created in Ezekia.

• Trigger
  New Project Created

  Triggers when a new assignment, opportunity or list is created in Ezekia.

• Trigger
  New Revenue Created

  Triggers when a new revenue is added to a project's billing in Ezekia.

• Trigger
  New Task Created

  Triggers when a new task is created in Ezekia, returning the task with its owner, due date, tags and linked records.

• Trigger
  Opportunity Converted to Assignment

  Triggers when a project becomes an assignment in Ezekia, such as an opportunity converted to an assignment.

• Trigger
  Opportunity Converted to List

  Triggers when a list appears in Ezekia, such as when an opportunity is converted to a list.

• Trigger
  Person Added to List

  Triggers when a person is added to an Ezekia list.

• Trigger
  Person Off-Limits Created

  Triggers when a new off-limits agreement is created for a person in Ezekia.

• Trigger
  Person Off-Limits Updated

  Triggers when an off-limits agreement on a person is created or updated in Ezekia.

• Trigger
  Person Updated

  Triggers when a person record in Ezekia is created or updated.

• Trigger
  Project Deleted

  Triggers when a project (assignment, opportunity or list) is deleted or archived in Ezekia. Projects removed permanently can't be detected; only archived ones are returned.

• Trigger
  Project Status Changed

  Triggers when a project in Ezekia is updated, such as when its status changes.

• Trigger
  Project Updated

  Triggers when a project (assignment, opportunity or list) in Ezekia is updated.

• Trigger
  Revenue Locked

  Triggers when a revenue item in Ezekia billing is locked.

• Trigger
  Revenue Status Changed

  Triggers when a revenue's billing status tag changes (or a new revenue appears) in Ezekia.

• Trigger
  Revenue Unlocked

  Triggers when a locked revenue item in Ezekia billing is unlocked.

• Trigger
  Revenue Updated

  Triggers when a revenue item in Ezekia is created or updated.

• Trigger
  Task Updated

  Triggers when a task is created or updated in Ezekia, returning the task with its title, owner, due date, tags and linked records.

• Action
  Add Billing Contact

  Adds a person as the billing contact on an Ezekia project and returns that person's record.

• Action
  Add Completion to Opportunity

  Sets the completion percentage on an Ezekia opportunity.

• Action
  Add Person to List

  Adds a person to an Ezekia list.

• Action
  Create Company

  Creates a company in Ezekia.

• Action
  Create Fixed Fee

  Creates a fixed fee on a project's billing in Ezekia.

• Action
  Create Invoice

  Creates an invoice in the billing section of an Ezekia project.

• Action
  Create Meeting

  Creates a meeting in Ezekia, optionally linked to assignments, opportunities, people or companies.

• Action
  Create Person

  Creates a person in Ezekia.

• Action
  Create Revenue

  Creates a revenue entry in the billing of an Ezekia project, with its amount, date, status tag and probability.

• Action
  Find Company by ID

  Returns one Ezekia company by its ID.

• Action
  Find Company by Name

  Finds Ezekia companies whose name matches the text.

• Action
  Find Company Off-Limits

  Returns the off-limits agreement currently applied to a company, if any.

• Action
  Find Opportunity by Project Id

  Returns the Ezekia opportunity (project) with the given project ID, including its title, owner, dates and relationships.

• Action
  Find Person by Email Address

  Finds Ezekia people by one of their email addresses.

• Action
  Find Person by ID

  Returns one Ezekia person record by its ID.

• Action
  Find Person by Phone

  Finds Ezekia people by phone number.

• Action
  Find Project Billing by ID

  Returns the billing information for a project, including its billing contacts, revenues, invoices and fixed fees.

• Action
  Find Project by ID

  Returns one Ezekia project (assignment, opportunity or list) by its ID.

• Action
  Find Project by Name

  Finds Ezekia assignments or opportunities whose name matches the text.

• Action
  Find Project Candidates by ID

  Returns the candidates on an Ezekia project with their pipeline tags.

• Action
  Lock Fixed Fee

  Locks a fixed fee on a project's billing so it can no longer be edited, and returns the locked fixed fee.

• Action
  Lock Invoice

  Locks an invoice in Ezekia, assigning its invoice number, due date and template and generating the invoice document.

• Action
  Lock Revenue

  Locks a revenue item on a project's billing in Ezekia so it can no longer be edited, and returns the locked revenue.

• Action
  Remove Billing Contact

  Removes a person from a project's billing contacts in Ezekia.

• Action
  Remove Company Off Limits

  Removes an off-limits agreement from a company, so the company is no longer off limits.

• Action
  Remove Education From Person

  Removes an education entry from an Ezekia person.

• Action
  Remove Person From List

  Removes a person from an Ezekia list.

• Action
  Remove Person Off Limits

  Removes an off-limits agreement from a person in Ezekia, so the person is no longer marked off limits.

• Action
  Remove Position From Person

  Removes a position from an Ezekia person.

• Action
  Unlock Fixed Fee

  Unlocks a locked fixed fee on a project's billing so it can be edited again.

• Action
  Unlock Invoice

  Unlocks a locked invoice in Ezekia so it can be edited again, and returns the updated invoice.

• Action
  Unlock Revenue

  Unlocks a locked revenue item in Ezekia so it can be edited again.

• Action
  Update Company

  Updates a company in Ezekia.

• Action
  Update Company Off Limits

  Updates an existing company off-limits agreement in Ezekia, changing its company search term, match type, end date or description.

• Action
  Update Fixed Fee

  Updates an existing fixed fee on a project's billing, such as its amount, status tag, recipient, due date or note.

• Action
  Update Invoice

  Updates an existing invoice on a project's billing, replacing its line items, total, dates, status tag and splits.

• Action
  Update Meeting

  Updates an existing Ezekia meeting's title, time, attendees, status tags and other details, and returns the updated meeting.

• Action
  Update Person

  Updates a person in Ezekia.

• Action
  Update Person Off Limits

  Updates an existing off-limits agreement for a person, changing its end date or description.

• Action
  Update Project

  Updates an assignment, opportunity or list in Ezekia.

• Action
  Update Task

  Updates an existing Ezekia task's title, due date, owners, status tags, assignees, note, recurrence and linked records.

• Action
  Add Internal Note

  Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note.

• Action
  Add Message

  Adds an inbound or outbound message to an existing Dixa conversation and returns the created message.

• Action
  Anonymize Data

  Requests the anonymization of a Dixa end user, conversation, or single message, and returns the status of the anonymization request.

• Action
  Change Conversation Status

  Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time.

• Action
  Create Callback Request

  Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id.

• Action
  Create Conversation

  Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID.

• Action
  Create User

  Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user.

• Action
  Get Anonymization Status

  Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed.

• Action
  Get Conversation by Id

  Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes.

• Action
  Get Conversation Rating

  Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey.

• Action
  Get Conversation Tags

  Returns the tags applied to a conversation, including each tag's name, color and state.

• Action
  Get Messages in Conversation

  Returns all messages in a Dixa conversation, sorted from oldest to newest.

• Action
  Get Queue by Id

  Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found.

• Action
  Get User by Id

  Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values.

• Action
  Rate Conversation

  Records a customer's rating on a Dixa conversation by creating a rating offer and submitting the result.

• Action
  Remove Tag From Conversation

  Removes a tag from a Dixa conversation. Active and inactive tags can both be removed.

• Action
  Search Conversation

  Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found.

• Action
  Search Conversations by User

  Returns the conversations requested by a specific end user.

• Action
  Search Enduser by External ID

  Returns the end users whose external ID matches the value you provide.

• Action
  Search User by Email Address

  Returns the Dixa end users whose email address matches the one you provide.

• Action
  Search User by Phone Number

  Returns the Dixa end users whose phone number matches the one you specify.

• Action
  Set Custom Contact Attributes

  Sets custom attribute values on an end user in Dixa and returns the attributes that were updated.

• Action
  Set Custom Conversation Attributes

  Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes.

• Action
  Tag Conversation

  Adds an existing active tag to a conversation.

• Action
  Transfer Conversation to Queue

  Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent.

• Action
  Update End User

  Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.