Connect Eventmaker and TOPdesk

Both apps 34Eventmaker 19TOPdesk 15

• Trigger
  Created Contact

  Triggers when a new contact is created in your Eventmaker account.

• Trigger
  Deleted Guest

  Triggers when a guest is deleted from an Eventmaker event.

• Trigger
  New Checkin

  Triggers when a guest is checked in at a check-in point of an Eventmaker event.

• Trigger
  New Guest

  Triggers when a new guest is added to an Eventmaker event, whatever their status.

• Trigger
  Opt-in/Opt-Out Contact

  Triggers when a contact opts in to or out of account campaigns.

• Trigger
  Opt-in/Opt-Out Guest

  Triggers when a guest opts in to or out of event or account campaigns.

• Trigger
  Registered Guest

  Triggers when a guest of an Eventmaker event gets a new registration status, such as registered.

• Trigger
  Updated Contact

  Triggers when a contact in your Eventmaker account is updated.

• Trigger
  Updated Guest

  Triggers when a guest of an Eventmaker event is updated.

• Action
  Add promo code

  Creates a promo code for an Eventmaker event, with its discount amount, usage limits and label.

• Action
  Create Guest

  Creates a new guest in an Eventmaker event.

• Action
  Delete guest

  Deletes a guest from an Eventmaker event.

• Action
  Find Guest

  Finds guests of an Eventmaker event by a search term or by their UID.

• Action
  Get contact

  Returns a single contact from your Eventmaker account, including its custom contact field values.

• Action
  Get event

  Returns the details of an Eventmaker event, including its title, dates, organizer and settings.

• Action
  List contacts

  Returns the contacts in your Eventmaker account, optionally filtered by a search text or creation date range.

• Action
  List events

  Returns the events in your Eventmaker account, optionally filtered by status, dates or search text.

• Action
  List guest categories

  Returns all guest categories of an Eventmaker event, with their names, prices and registration settings.

• Action
  Update Guest

  Updates a guest in an Eventmaker event. Only the fields you fill in are changed.

• Trigger
  New First Line Incident

  Triggers when a new first-line incident is created in TOPdesk.

• Trigger
  New Incident

  Triggers when a new incident is created in TOPdesk.

• Trigger
  New Major Incident

  Triggers when a new major incident is created in TOPdesk.

• Trigger
  New Second Line Incident

  Triggers when a new second-line incident is created in TOPdesk.

• Trigger
  Updated Incident

  Triggers when an incident in TOPdesk is created or updated.

• Action
  Add change

  Creates a new change (request for change) in TOPdesk Change Management as an operator, from a template or from a brief description and change type.

• Action
  Create an Incident

  Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.

• Action
  Find Branch

  Finds a TOPdesk branch by its exact name and returns its ID and details.

• Action
  Find changes

  Finds changes in TOPdesk Change Management that match a search filter, such as a change number, status or brief description.

• Action
  Find Incident

  Returns the TOPdesk incident with the given incident number.

• Action
  Find Last Action

  Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.

• Action
  Find Person

  Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.

• Action
  Get change

  Returns the full details of a change, looked up by its id or its change number.

• Action
  Update change

  Updates an existing TOPdesk change: description, requests, progress trail actions, status, classification, requester, assignee and planned dates.

• Action
  Update Incident

  Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.