Connect Emailchef and Halo Service Solutions

Both apps 37Emailchef 21Halo Service Solutions 16

• Trigger
  Contact Unsubscribed

  Triggers when a contact unsubscribes from your list.

• Trigger
  New Contact

  Triggers when a new contact is added to your list.

• Action
  Add blocking

  Add an email to the blocklist.

• Action
  Add custom field

  Create a custom field in a list.

• Action
  Add / Update Contact

  Adds a new contact or updates an existing one with the provided data.

• Action
  Create New List

  Creates a new contact list in your account.

• Action
  Delete blocking

  Remove an email from the blocklist.

• Action
  Delete campaign

  Delete a campaign.

• Action
  Delete custom field

  Delete a custom field.

• Action
  Delete list

  Delete a list.

• Action
  Find Contact in List

  Finds an existing contact within a specific list by their email address.

• Action
  Get contact

  Get a contact by id.

• Action
  Get list

  Get a list by id.

• Action
  Import contacts

  Bulk import contacts into a list.

• Action
  List blockings

  Lists the account's blocked email addresses, each with email, type and added_date.

• Action
  List contacts

  List contacts.

• Action
  List custom fields

  List custom fields of a list.

• Action
  List lists

  List all contact lists.

• Action
  Unsubscribe Contact in List

  Unsubscribes a contact from a specific list using their Contact ID.

• Action
  Update custom field

  Update a custom field.

• Action
  Update list

  Update a list.

• Trigger
  New Ticket

  Triggers when a new ticket is logged in Halo.

• Trigger
  Ticket Updated

  Triggers when a ticket is created or updated in Halo.

• Action
  Add action to ticket

  Adds a new action (note, update or outcome) to an existing Halo ticket.

• Action
  Add project

  Creates a new project in Halo and returns the created project record.

• Action
  Create Site

  Creates a new site for a customer in Halo.

• Action
  Create Ticket

  Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.

• Action
  Create User

  Creates a new end user in Halo under the chosen site.

• Action
  Get customer

  Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.

• Action
  Get project

  Returns a single Halo project by its ID, including its details and custom fields.

• Action
  Get ticket

  Returns a single Halo ticket by its ID, optionally with extra details and its last action.

• Action
  Get user

  Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.

• Action
  List customers

  Returns a list of customers (clients) in Halo, optionally filtered by search text or top level.

• Action
  List tickets

  Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.

• Action
  List users

  Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.

• Action
  Update ticket

  Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.

• Action
  Update user

  Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.