Connect Ekklo and Trengo

Both apps 37Ekklo 19Trengo 18

• Trigger
  New Prospect Created

  Fires when a new prospect is created in Ekklo. Registers a prospect.created webhook subscription automatically.

• Trigger
  Prospect Converted to Client

  Triggers when a prospect is converted into a paying client.

• Trigger
  Prospect Deleted

  Triggers when a prospect is removed from your CRM.

• Trigger
  Prospect Stage Changed

  Triggers when a prospect moves to a different funnel stage (first_contact, discovery, proposal, closing).

• Trigger
  Prospect Updated

  Triggers when an existing prospect is modified (any field).

• Action
  Add Note to Prospect

  Adds a free-form note to a prospect (useful for logging calls, emails, meetings).

• Action
  Block Client

  Blocks a client. This action is idempotent.

• Action
  Convert Prospect to Client

  Converts a prospect into a paying client and sends an invitation email. The prospect must have a first name, last name, and email.

• Action
  Create Client

  Creates a new client and sends them an invitation email.

• Action
  Create Prospect

  Creates a new prospect in your CRM funnel.

• Action
  Delete Prospect

  Permanently deletes a prospect from your CRM.

• Action
  Find Client by Email

  Finds a client by their exact email address.

• Action
  Find Clients

  Finds clients with optional filters.

• Action
  Find Prospects

  Finds prospects with optional filters (free-text search, stage).

• Action
  Move Prospect to Stage

  Moves a prospect to a different funnel stage (first_contact, discovery, proposal, closing).

• Action
  Resend Invitation

  Resends the invitation email to a client.

• Action
  Unblock Client

  Unblocks a client. This action is idempotent.

• Action
  Update Client

  Updates an existing client. Only provided fields are changed.

• Action
  Update Prospect

  Updates an existing prospect. Only provided fields are changed.

• Trigger
  New Internal Note

  Fires when an internal note is added to a Trengo ticket.

• Trigger
  New Outbound Message

  Triggers when an outbound message is created.

• Trigger
  Ticket Label Added

  Triggers when a label is added to a conversation.

• Action
  Add internal note to ticket

  Adds an internal note (visible only to agents) to a Trengo ticket.

• Action
  Add ticket

  Create a new support ticket.

• Action
  Add ticket label

  Attaches an existing label to a Trengo ticket.

• Action
  Create a Contact

  Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.

• Action
  Create webhook

  Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.

• Action
  Delete contact

  Delete a contact by id.

• Action
  Delete ticket

  Delete a ticket by id.

• Action
  Find a Contact

  Returns the Trengo contacts that match the search term.

• Action
  Get contact

  Retrieve a single Trengo contact by its id.

• Action
  Get webhook

  Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.

• Action
  List contacts

  List all contacts.

• Action
  List labels

  Lists the ticket labels defined in the Trengo account (first page).

• Action
  List tickets

  Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.

• Action
  Send a Message

  Sends a reply message on an existing Trengo ticket, over the ticket's own channel.

• Action
  Update contact

  Update an existing contact by id.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.