Integration
Connect Egnyte to Tidio
When New File in Folder fires in Egnyte, your agent runs Add contact in Tidio. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Egnyte and Tidio to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Egnyte can start in Tidio
When New File in Folder in Egnyte
then Add contact in Tidio
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Egnyte and Tidio
Triggers and actions 2 triggers · 29 actions
- List Folders
Triggers when a new subfolder appears inside the Egnyte folder you choose.
- New File in Folder
Triggers when a new file is added to the chosen Egnyte folder.
- Add comment
Adds a comment to a file or folder in Egnyte.
- Add link
Creates a shareable link to a file or folder in Egnyte, with optional access, expiry and email settings.
- Add user
Creates a new user in your Egnyte domain.
- Copy file or folder
Copies a file or folder in Egnyte to a destination path, optionally renaming it.
- Create Folder
Creates a new folder at the given path in Egnyte.
- Delete file or folder
Deletes a file or folder in Egnyte by its path, or a single version of a file. Returns the path of the parent folder.
- Delete link
Deletes an Egnyte shared link so it can no longer be used.
- Download File
Downloads the contents of a file stored in Egnyte, optionally a specific earlier version.
- Find files by keyword
Searches Egnyte files and folders by keyword across names, content, comments and metadata, and returns the matching items.
- Get file or folder
Returns the details of a file or folder at a given path, optionally including the folder's contents, permissions, locks and custom metadata.
- Get user
Returns the details of one Egnyte user, including name, email, role, status and group memberships.
- Move file or folder
Moves a file or folder in Egnyte to a new location, optionally renaming it.
- Update user
Updates an existing Egnyte user's details such as name, email, status, role, user type and language. Only the values you fill in are changed.
- Upload File
Uploads a file to a path in Egnyte, creating it or overwriting an existing file at that path (up to 100 MB).
- Add contact
Creates a new contact in Tidio. Always adds a new contact, even when the email or external ID matches an existing one.
- Add ticket
Creates a new ticket in Tidio on behalf of a contact, identified by their email address, with a subject and first message.
- Delete contact
Permanently deletes a Tidio contact. A deleted contact cannot be recovered.
- Delete ticket
Permanently deletes a Tidio ticket by its ID.
- Get contact
Returns a single Tidio contact by its ID, including name, email, phone, location, consent status and the contact's custom properties.
- Get ticket
Returns a single Tidio ticket with its details and full message history.
- List contact messages
Returns the full conversation for a contact: every message from the contact, chat operators and chatbots, plus a link to view the conversation in Tidio.
- List contacts
Returns the contacts in your Tidio project with all their properties, optionally filtered by email address.
- List departments
Returns all departments (teams of operators) in your Tidio project, with each department's ID and name.
- List operators
Returns every operator (chat agent) in your Tidio project, with their name, email, role and active status.
- List tickets
Returns all tickets in your Tidio project with their subject, status, priority, contact and assignment, without messages.
- Reply to ticket
Adds a reply message to an existing Tidio ticket, written either by an operator or by the ticket's contact, as a public reply or an internal note.
- Send message on behalf of contact
Sends a message into a contact's Tidio conversation as if the contact had written it, routing it to the assigned operator and any matching bot rules.
- Update contact
Updates an existing Tidio contact's name, email, phone, newsletter consent, external ID and custom contact properties. Only the values you fill in are changed.
- Update ticket
Updates an existing Tidio ticket's status, priority, assignment, tags or custom field values. Fields left blank are not changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Egnyte and Tidio, answered
What can start an automation from Egnyte?
Any of Egnyte's 2 triggers in the catalog, including New File in Folder and List Folders. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Tidio when something happens in Egnyte?
Any of Tidio's 15 actions, including Send message on behalf of contact, Update contact, Update ticket and Add contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Tidio to Egnyte?
Tidio has no triggers in the catalog today, so automations start in Egnyte. If you need the other direction, ask: your agent reads Tidio's API documentation and adds it.
Do I have to build a connector for Egnyte or Tidio?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Egnyte and Tidio without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.