Integration
Connect Easyship and HelpCrunch
When Shipment Updated fires in Easyship, your agent runs Add Customer Event in HelpCrunch, or Chat Assignee Updated in HelpCrunch to Add address in Easyship. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Easyship and HelpCrunch to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Easyship and HelpCrunch can do together
From Easyship to HelpCrunch
When Shipment Updated in Easyship
then Add Customer Event in HelpCrunch
From HelpCrunch to Easyship
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Easyship and HelpCrunch
Triggers and actions 9 triggers · 33 actions
- Shipment Updated
Triggers when a shipment is created or updated in Easyship, for example when its label, pickup or delivery status changes.
- Add address
Creates a new saved address in your Easyship account, optionally making it the default pickup, billing, sender or return address.
- Add product
Creates a product in your Easyship product catalog, with its SKU, dimensions, weight, customs details and prices.
- Add return shipment
Creates a return shipment from an existing Easyship shipment, optionally choosing the courier service, destination address and which parcels and items are returned.
- Add tracking
Creates a tracking in Easyship for a shipment sent outside Easyship, so its delivery can be followed in your account.
- Create a Shipment
Creates a new shipment in Easyship from addresses and parcels, returning the shipment with its available courier rates.
- Delete shipment
Deletes a shipment that does not yet have a label. Use Cancel shipment for shipments whose label was already requested.
- Find a Shipment
Finds shipments by Easyship shipment ID, platform order number, dates or status, and returns the matches.
- Get shipment
Returns the details of a single Easyship shipment, including addresses, parcels, rates, shipping documents and tracking.
- Get shipping rates
Returns shipping quotes from available couriers for a prospective shipment, with prices, surcharges, taxes and delivery-time estimates.
- Get tracking
Returns a single tracking record, including its courier, status, tracking number and tracking page link.
- List addresses
Returns the addresses saved on your Easyship account, optionally filtered by status or default addresses.
- List couriers
Returns the couriers available on your Easyship account, including linked courier accounts, optionally filtered by country, state or courier name.
- List products
Returns the products saved in your Easyship account, optionally filtered by SKU or category.
- Update shipment
Updates the details of an existing Easyship shipment that does not yet have a label, such as its addresses, parcels, insurance, order data or shipping settings.
- Chat Assignee Updated
Triggers when a HelpCrunch chat is assigned to a different agent.
- Chat Closed
Triggers when a HelpCrunch chat is closed.
- Chat Status Updated
Triggers when a HelpCrunch chat's status changes.
- Customer Email Updated
Triggers when a HelpCrunch customer's email changes.
- Customer Tags Updated
Triggers when a HelpCrunch customer's tags change.
- Customer Unsubscribed
Triggers when a HelpCrunch customer unsubscribes.
- New Chat Created
Triggers when a new chat is created in HelpCrunch.
- New Customer Created
Triggers when a new customer is created in HelpCrunch.
- Add Customer Event
Records a custom event against a HelpCrunch customer.
- Assign Chat
Assigns a HelpCrunch chat to an agent.
- Create Chat
Creates a HelpCrunch chat with a customer.
- Delete Customer
Deletes a HelpCrunch customer.
- Find Chats
Finds HelpCrunch chats whose field matches a value, such as the customer email or status.
- Find Customer
Finds HelpCrunch customers whose field matches a value, such as by email.
- Get Chat
Returns one HelpCrunch chat by ID.
- Get Customer
Returns one HelpCrunch customer by ID.
- Get Organization
Returns the HelpCrunch organization and whether the team is online.
- List Agents
Returns the agents in the HelpCrunch account.
- List Applications
Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).
- List Chat Messages
Returns the messages of a HelpCrunch chat, newest first.
- List Departments
Returns the HelpCrunch departments and their agents.
- Send Message
Posts a message or private note into a HelpCrunch chat.
- Snooze Chat
Snoozes a HelpCrunch chat until a time.
- Tag Customer
Adds tags to a HelpCrunch customer; unknown tags are created.
- Untag Customer
Removes tags from a HelpCrunch customer.
- Update Chat Department
Moves a HelpCrunch chat to a department.
- Update Chat Status
Changes a HelpCrunch chat's status, such as closing it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Easyship and HelpCrunch, answered
What can start an automation from Easyship?
Any of Easyship's 1 trigger in the catalog, including Shipment Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpCrunch when something happens in Easyship?
Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpCrunch to Easyship?
Yes. When something happens in HelpCrunch, your agent can act in Easyship too. This page covers both directions: HelpCrunch's triggers and Easyship's actions are listed here as well.
Do I have to build a connector for Easyship or HelpCrunch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Easyship and HelpCrunch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.