Integration
Connect EasyPractice and LiveAgent
When New Appointment fires in EasyPractice, your agent runs Add customer group in LiveAgent, or New conversation in LiveAgent to Find Client by Email in EasyPractice. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want EasyPractice and LiveAgent to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What EasyPractice and LiveAgent can do together
From EasyPractice to LiveAgent
When New Appointment in EasyPractice
then Add customer group in LiveAgent
When New Client in EasyPractice
then List conversation messages in LiveAgent
From LiveAgent to EasyPractice
When New conversation in LiveAgent
then Find Client by Email in EasyPractice
When New Customer in LiveAgent
then Create Client in EasyPractice
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with EasyPractice and LiveAgent
Triggers and actions 7 triggers · 17 actions
Trigger
Client DeactivatedTriggers when an EasyPractice client is set to inactive.
Trigger
New AppointmentTriggers when a new appointment is booked in EasyPractice.
Trigger
New ClientTriggers when a new client is added in EasyPractice.
Trigger
New InvoiceTriggers when a new invoice is created in EasyPractice.
Action
Create ClientCreates a client in EasyPractice.
Action
Create Client TagCreates a tag that can be put on EasyPractice clients.
Action
Delete BookingDeletes an EasyPractice appointment.
Action
Delete ClientDeletes an EasyPractice client.
Action
Find Client by EmailFinds EasyPractice clients whose email matches the address you give.
Action
Get BookingReturns one EasyPractice appointment by its ID, including its calendar, client and services.
Action
List CalendarsReturns the calendars in the EasyPractice account.
Action
List EmployeesReturns the employees on the EasyPractice account.
Action
List ServicesReturns the services offered in the EasyPractice account, with price and duration.
Action
Update ClientUpdates an existing EasyPractice client. The vendor requires the client's name on every update.
Trigger
New conversationTriggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
Trigger
New CustomerTriggers when a new customer (contact) is added in LiveAgent.
Trigger
New Customer (Experimental)Triggers when a new customer (contact) is added in LiveAgent.
Action
Add customer groupCreates a new customer group in LiveAgent with a name and optional text and background colors.
Action
Add tagCreates a new tag in LiveAgent that can be assigned to conversations.
Action
Get conversationReturns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
Action
List conversation messagesReturns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
Action
List conversationsReturns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
Action
List customer groupsReturns every customer group defined in the LiveAgent account, with each group's id and name.
Action
List tagsReturns every tag defined in the LiveAgent account, with each tag's id and name.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
EasyPractice and LiveAgent, answered
What can start an automation from EasyPractice?
Any of EasyPractice's 4 triggers in the catalog, including New Appointment, New Client, New Invoice and Client Deactivated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in LiveAgent when something happens in EasyPractice?
Any of LiveAgent's 7 actions, including Add customer group, Add tag, Get conversation and List conversation messages. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from LiveAgent to EasyPractice?
Yes. When something happens in LiveAgent, your agent can act in EasyPractice too. This page covers both directions: LiveAgent's triggers and EasyPractice's actions are listed here as well.
Do I have to build a connector for EasyPractice or LiveAgent?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use EasyPractice and LiveAgent without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.