Connect EasyPractice and Jira Service Management

Both apps 33EasyPractice 20Jira Service Management 13

• Trigger
  Client Deactivated

  Triggers when an EasyPractice client is set to inactive.

• Trigger
  New Appointment

  Triggers when a new appointment is booked in EasyPractice.

• Trigger
  New Client

  Triggers when a new client is added in EasyPractice.

• Trigger
  New Invoice

  Triggers when a new invoice is created in EasyPractice.

• Action
  Create Booking

  Creates an appointment in an EasyPractice calendar, either a client booking or another calendar entry.

• Action
  Create Client

  Creates a client in EasyPractice.

• Action
  Create Client Journal

  Adds a journal entry to an EasyPractice client's record.

• Action
  Create Client Tag

  Creates a tag that can be put on EasyPractice clients.

• Action
  Delete Booking

  Deletes an EasyPractice appointment.

• Action
  Delete Client

  Deletes an EasyPractice client.

• Action
  Find Client by Email

  Finds EasyPractice clients whose email matches the address you give.

• Action
  Get Booking

  Returns one EasyPractice appointment by its ID, including its calendar, client and services.

• Action
  Get Client

  Returns one EasyPractice client by its ID, with contact details, tags and custom fields.

• Action
  List Calendars

  Returns the calendars in the EasyPractice account.

• Action
  List Employees

  Returns the employees on the EasyPractice account.

• Action
  List Services

  Returns the services offered in the EasyPractice account, with price and duration.

• Action
  Mark Invoice as Paid

  Records a payment on an EasyPractice invoice, marking it paid.

• Action
  Send Invoice

  Has EasyPractice email an invoice to the address you give.

• Action
  Update Booking

  Updates an existing EasyPractice appointment; only the fields you fill in are changed.

• Action
  Update Client

  Updates an existing EasyPractice client. The vendor requires the client's name on every update.

• Trigger
  New Request

  Triggers when a new customer request is raised in Jira Service Management.

• Trigger
  Updated Request

  Triggers when a customer request in Jira Service Management is created or changed (status, fields or other details).

• Action
  Add comment

  Adds a public or internal comment to a Jira Service Management customer request.

• Action
  Add organization

  Adds an existing organization to a service desk so its members can raise requests there. Does nothing if the organization is already on the service desk.

• Action
  Add participants to request

  Adds one or more users as participants on a Jira Service Management customer request and returns the request's participants.

• Action
  Create Request

  Creates a customer request in a Jira Service Management service desk, using the chosen request type and its field values.

• Action
  Get request

  Returns a customer request by its ID or key, including its summary, status, reporter and field values.

• Action
  List comments

  Returns the comments on a Jira Service Management customer request, optionally filtered to public or internal comments.

• Action
  List customers

  Returns the customers of a service desk, optionally filtered by name or email.

• Action
  List requests

  Returns the customer requests visible to the connected user, optionally filtered by service desk, request type, status, ownership or a summary search.

• Action
  List request types

  Returns the customer request types available in a Jira Service Management service desk, optionally filtered by group or search text.

• Action
  List service desk organizations

  Returns the customer organizations associated with a service desk.

• Action
  List service desks

  Returns all the service desks in your Jira Service Management site that you have access to, with each desk's id, project key and name.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.