Integration
Connect Easify and Groove
When New Contact fires in Easify, your agent runs Add label to ticket in Groove, or Customer Added in Groove to Create Contact in Easify. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Easify and Groove to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Easify and Groove can do together
From Easify to Groove
When New Contact in Easify
then Add label to ticket in Groove
When New SMS in Easify
then Add message in Groove
From Groove to Easify
When Customer Added in Groove
then Create Contact in Easify
When Note Added in Groove
then Create Contact Group in Easify
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Easify and Groove
Triggers and actions 11 triggers · 31 actions
Trigger
New ContactTriggers when a new contact is added in Easify.
Trigger
New SMSTriggers when a new SMS is sent or received on your Easify account.
Action
Create ContactCreates a contact in one of your Easify contact groups.
Action
Create Contact GroupCreates an Easify contact group.
Action
Delete ContactDeletes an Easify contact.
Action
Delete Contact GroupDeletes an Easify contact group.
Action
DNC Scrub Phone NumberChecks a US phone number against the Do Not Call registry.
Action
Get Email StatusReturns the delivery status of an email sent with Send Email.
Action
Get SMS StatusReturns the delivery status of an SMS sent with Send SMS.
Action
List Contact GroupsReturns your Easify contact groups, one page at a time.
Action
List ContactsReturns your Easify contacts, optionally only those in one contact group.
Action
List Email SendersReturns the email sender addresses on your Easify account.
Action
List Phone NumbersReturns the phone numbers on your Easify account that you can send from.
Action
List SMS TemplatesReturns your saved Easify SMS templates.
Action
Send EmailSends an email to one recipient from one of your Easify senders.
Action
Send SMSSends an SMS or MMS from one of your Easify numbers.
Action
Update ContactUpdates an existing Easify contact.
Action
Update Contact GroupRenames an Easify contact group.
Trigger
Agent RepliedTriggers when an agent replies to a ticket.
Trigger
Customer AddedTriggers when a customer is created.
Trigger
Customer RepliedTriggers when a customer replies to a ticket.
Trigger
Note AddedTriggers when a note is added to a ticket.
Trigger
Ticket AssignedTriggers when a ticket is assigned.
Trigger
Ticket ClosedTriggers when a ticket is closed.
Trigger
Ticket OpenedTriggers when a ticket is opened.
Trigger
Ticket StartedTriggers when a new ticket is created.
Trigger
Ticket TaggedTriggers when a ticket is tagged.
Action
Add label to ticketAdds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.
Action
Add messageAdds a new message (reply or private note) to an existing Groove ticket.
Action
Add NoteAdds a private note to a Groove ticket, visible only to agents.
Action
Change Assigned AgentAssigns a Groove ticket to a different agent, identified by the agent's email address.
Action
Change Ticket MailboxMoves a ticket into a different mailbox.
Action
Change Ticket StateChanges the state of a Groove ticket (unread, opened, pending, closed or spam).
Action
Close TicketCloses a Groove ticket by setting its state to closed.
Action
Create New TicketCreates a new ticket in Groove from a customer or agent, with its first message.
Action
Get customerReturns one Groove customer, looked up by email address, including their contact details and custom attributes.
Action
Get ticketReturns a single Groove ticket by its ticket number.
Action
List agentsReturns the agents on your Groove account, optionally limited to one group.
Action
List mailboxesReturns all mailboxes in the Groove account, with each mailbox's name and email address.
Action
List messagesReturns the messages and notes on a Groove ticket.
Action
Reopen TicketReopens a Groove ticket by setting its state to opened.
Action
Update customerUpdates a customer's profile details, such as name, company, title and contact info, identified by their email address.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Easify and Groove, answered
What can start an automation from Easify?
Any of Easify's 2 triggers in the catalog, including New Contact and New SMS. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Groove when something happens in Easify?
Any of Groove's 15 actions, including Create New Ticket, Update customer, Add label to ticket and Add message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Groove to Easify?
Yes. When something happens in Groove, your agent can act in Easify too. This page covers both directions: Groove's triggers and Easify's actions are listed here as well.
Do I have to build a connector for Easify or Groove?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Easify and Groove without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.