Integration
Connect Dropbox and Freshworks CRM
When something happens in Dropbox or Freshworks CRM, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Dropbox and Freshworks CRM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Dropbox and Freshworks CRM can do together
From Dropbox to Freshworks CRM
When New File in Folder in Dropbox
then Add Note to Contact in Freshworks CRM
From Freshworks CRM to Dropbox
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Dropbox and Freshworks CRM
Triggers and actions 7 triggers · 36 actions
- New File in Folder
Triggers when a new file appears in the folder you choose.
- Add folder member
Invites one or more people or groups to a Dropbox shared folder with the access level you choose. The caller must be an owner or editor of the shared folder.
- Copy File or Folder
Copy a file or folder from one path to another.
- Create Folder
Create a folder at the given path.
- Create Shared Link
Create a shareable link for a file or folder.
- Delete File or Folder
Delete a file or folder at the given path.
- Download file
Download a file from the connected Dropbox account.
- Get Current Account
Get information about the connected Dropbox account.
- Get File Metadata
Get metadata for a file or folder.
- Get space usage
Returns the connected Dropbox account's storage usage and allocation.
- Get Temporary Link
Get a temporary direct-download link for a file (valid ~4 hours).
- List file revisions
Lists the revisions of a Dropbox file, newest first, by file path or file id.
- List Folder
List the contents of a folder.
- List Folder Members
Returns the members of a shared folder: users, groups and pending invitees with their access levels.
- Move File or Folder
Move a file or folder from one path to another.
- Restore file
Restores a specific earlier revision of a file to the given path in Dropbox.
- Revoke shared link
Revoke a Dropbox shared link so it no longer grants access.
- Share folder
Share a Dropbox folder so collaborators can be added to it. Creates the folder if the path does not exist yet.
- Upload file
Uploads a file (up to 150 MiB) to a path in the connected Dropbox account.
- Upload File from URL
Save a file from a public URL directly into Dropbox at the given path.
- New Account
Polling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Dropbox
Dropbox to KlaviyoKlaviyo is a marketing automation platform for email and SMS.
Dropbox to TypeformBuild and publish online forms, surveys, and quizzes with Typeform.
Dropbox to QuickBaseQuickbase is a low-code database platform. Build and automate against Quickbase apps, tables, and records.
Dropbox to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Dropbox to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Dropbox to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
More into Freshworks CRM
Gmail to Freshworks CRMGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
ActiveCampaign to Freshworks CRMActiveCampaign is a marketing automation, email marketing, and CRM platform.
Trello to Freshworks CRMTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
Asana to Freshworks CRMAsana is a collaborative information manager for workspace.
Freshdesk to Freshworks CRMFreshdesk is a cloud-based customer support and helpdesk platform.
Questions
Dropbox and Freshworks CRM, answered
What can start an automation from Dropbox?
Any of Dropbox's 1 trigger in the catalog, including New File in Folder. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshworks CRM when something happens in Dropbox?
Any of Freshworks CRM's 17 actions, including Create Account, Create Appointment, Create Contact and Create Deal. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshworks CRM to Dropbox?
Yes. When something happens in Freshworks CRM, your agent can act in Dropbox too. This page covers both directions: Freshworks CRM's triggers and Dropbox's actions are listed here as well.
Do I have to build a connector for Dropbox or Freshworks CRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.