Integration
Connect DPD and FreeScout
When New Customer fires in DPD, your agent runs Create Customer in FreeScout, or Conversation Created in FreeScout to Find Customers in DPD. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want DPD and FreeScout to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What DPD and FreeScout can do together
From DPD to FreeScout
When New Customer in DPD
then Create Customer in FreeScout
When New Purchase in DPD
then Update Customer in FreeScout
From FreeScout to DPD
When Conversation Created in FreeScout
then Find Customers in DPD
When New Customer in FreeScout
then Get Customer in DPD
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with DPD and FreeScout
Triggers and actions 5 triggers · 36 actions
Trigger
New CustomerTriggers when a new customer buys from you in DPD.
Trigger
New PurchaseTriggers when a new purchase (order) is made in your DPD account.
Action
Find CustomersReturns customers matching the filters you give, such as email, name, product bought or date range.
Action
Find PurchasesReturns purchases (orders) matching the filters you give, such as status, product, customer or date range.
Action
Get CustomerReturns one customer, with their name and email.
Action
Get ProductReturns one product, with its price, SKU and file details.
Action
Get PurchaseReturns one purchase (order), with its totals, buyer and shipping details.
Action
Get StorefrontReturns one storefront, with its name, URL, currency and type.
Action
Get SubscriberReturns one subscriber of a subscription storefront, with their subscription status.
Action
List ProductsReturns the products you sell, optionally only those in one storefront.
Action
List StorefrontsReturns the storefronts (stores) in the DPD account.
Action
List SubscribersReturns the subscribers of a subscription storefront.
Action
Reactivate PurchaseEmails an active purchase to the customer again, the same as reactivating it in the DPD admin.
Trigger
Conversation CreatedTriggers when a new conversation is created in FreeScout.
Trigger
New CustomerTriggers when a new customer is created in FreeScout.
Trigger
New or Updated ConversationTriggers when a FreeScout conversation is created or updated.
Action
Create CustomerCreates a FreeScout customer. If a customer with the email already exists, none is created.
Action
Create ThreadAdds a customer reply, agent reply or internal note to a FreeScout conversation.
Action
Create TimelogLogs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).
Action
Create UserCreates a regular FreeScout user (no invitation email; no mailbox access by default).
Action
Delete ConversationDeletes a FreeScout conversation permanently.
Action
Delete UserDeletes a FreeScout user.
Action
Get ConversationReturns one FreeScout conversation by ID, with its threads and tags.
Action
Get Current UserReturns the FreeScout user who owns the API key (works only with a per-user API key).
Action
Get CustomerReturns one FreeScout customer by ID, with their name, company, emails and phones.
Action
Get ReportReturns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.
Action
Get UserReturns one FreeScout user by ID.
Action
List ConversationsReturns FreeScout conversations matching the filters you give, newest first.
Action
List Conversation TimelogsReturns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).
Action
List CustomersReturns FreeScout customers matching the filters you give, such as email or name.
Action
List Mailbox Custom FieldsReturns the custom fields defined for a FreeScout mailbox.
Action
List MailboxesReturns the FreeScout mailboxes, optionally only those a given user can access.
Action
List Mailbox FoldersReturns the folders of a FreeScout mailbox with their conversation counts.
Action
List TagsReturns FreeScout tags, optionally only the tags on one conversation.
Action
List TimelogsReturns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.
Action
List UsersReturns FreeScout users, optionally looked up by email.
Action
Update ConversationChanges a FreeScout conversation's status, assignee, mailbox, customer or subject.
Action
Update Conversation Custom FieldsSets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.
Action
Update Conversation TagsReplaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.
Action
Update CustomerUpdates a FreeScout customer's name, contact details, company or notes.
Action
Update Customer FieldsSets one customer field value on a FreeScout customer (Customer Fields module).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
DPD and FreeScout, answered
What can start an automation from DPD?
Any of DPD's 2 triggers in the catalog, including New Customer and New Purchase. Describe the moment in plain language and your agent picks the right one.
What can your agent do in FreeScout when something happens in DPD?
Any of FreeScout's 25 actions, including Create Customer, Create Thread, Create Timelog and Create User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from FreeScout to DPD?
Yes. When something happens in FreeScout, your agent can act in DPD too. This page covers both directions: FreeScout's triggers and DPD's actions are listed here as well.
Do I have to build a connector for DPD or FreeScout?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use DPD and FreeScout without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.