Integration
Connect Asana and FreeScout
When Completed task in project fires in Asana, your agent runs Create Customer in FreeScout, or Conversation Created in FreeScout to Add tag to task in Asana. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Asana and FreeScout to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Asana and FreeScout can do together
From Asana to FreeScout
When Completed task in project in Asana
then Create Customer in FreeScout
When New comment on task in Asana
then Update Customer in FreeScout
From FreeScout to Asana
When Conversation Created in FreeScout
then Add tag to task in Asana
When New Customer in FreeScout
then Add task to section in Asana
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Asana and FreeScout
Triggers and actions 13 triggers ยท 49 actions
Trigger
Completed task in projectTriggered when any task is completed in the selected project.
Trigger
New comment on taskTriggered when any new comment is made to the selected task.
Trigger
New or updated task in projectTriggered when any task is added or updated in the specified project in the specified workspace.
Trigger
New project in workspaceTriggered when a new project is added to the selected workspace.
Trigger
New story on taskTriggered when any new story is made to the selected task.
Trigger
New tag in workspaceTriggered when a new tag is added to the selected workspace.
Trigger
New task assigned to you in workspaceTriggered when a task is assigned to you in the selected workspace.
Trigger
New team in workspaceTriggered when a new team is added to the selected workspace.
Trigger
New userTriggered when a new user is created.
Trigger
New workspaceTriggered when a new workspace is created.
Action
Add attachmentUpload an attachment to a task.
Action
Add tag to taskAdds an existing tag to a task.
Action
Add task to sectionMoves a task into a section of a project.
Action
Associate task to projectAssociates a newly created task to a specified project in the specified workspace.
Action
Complete taskMarks a task as completed.
Action
Create new commentCreates a new comment on the specified task.
Action
Create new projectCreates a new project in the specified workspace.
Action
Create new taskCreates a new task in a workspace or project.
Action
Create section in projectCreates a new section within a project.
Action
Create subtaskCreates a subtask under an existing parent task.
Action
Delete commentDelete a comment (story) by gid.
Action
Delete projectDelete a project by gid.
Action
Delete taskPermanently deletes a task.
Action
Duplicate taskCreates a copy of an existing task.
Action
Find tasks in projectReturns the tasks belonging to a project.
Action
Get projectFetch a single project by its gid.
Action
Get task by IDReturns a single task's details by its ID.
Action
Get userFetch a single user by gid (or 'me').
Action
List attachmentsList attachments on a task.
Action
List projectsList projects in a workspace, optionally filtered by team.
Action
List usersList users in a workspace.
Action
Remove tag from taskRemoves a tag from a task.
Action
Update projectUpdate a project's fields (name, notes, due date, etc).
Action
Update taskUpdates an existing task's fields.
Trigger
Conversation CreatedTriggers when a new conversation is created in FreeScout.
Trigger
New CustomerTriggers when a new customer is created in FreeScout.
Trigger
New or Updated ConversationTriggers when a FreeScout conversation is created or updated.
Action
Create CustomerCreates a FreeScout customer. If a customer with the email already exists, none is created.
Action
Create ThreadAdds a customer reply, agent reply or internal note to a FreeScout conversation.
Action
Create TimelogLogs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).
Action
Create UserCreates a regular FreeScout user (no invitation email; no mailbox access by default).
Action
Delete ConversationDeletes a FreeScout conversation permanently.
Action
Delete UserDeletes a FreeScout user.
Action
Get ConversationReturns one FreeScout conversation by ID, with its threads and tags.
Action
Get Current UserReturns the FreeScout user who owns the API key (works only with a per-user API key).
Action
Get CustomerReturns one FreeScout customer by ID, with their name, company, emails and phones.
Action
Get ReportReturns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.
Action
Get UserReturns one FreeScout user by ID.
Action
List ConversationsReturns FreeScout conversations matching the filters you give, newest first.
Action
List Conversation TimelogsReturns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).
Action
List CustomersReturns FreeScout customers matching the filters you give, such as email or name.
Action
List Mailbox Custom FieldsReturns the custom fields defined for a FreeScout mailbox.
Action
List MailboxesReturns the FreeScout mailboxes, optionally only those a given user can access.
Action
List Mailbox FoldersReturns the folders of a FreeScout mailbox with their conversation counts.
Action
List TagsReturns FreeScout tags, optionally only the tags on one conversation.
Action
List TimelogsReturns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.
Action
List UsersReturns FreeScout users, optionally looked up by email.
Action
Update ConversationChanges a FreeScout conversation's status, assignee, mailbox, customer or subject.
Action
Update Conversation Custom FieldsSets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.
Action
Update Conversation TagsReplaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.
Action
Update CustomerUpdates a FreeScout customer's name, contact details, company or notes.
Action
Update Customer FieldsSets one customer field value on a FreeScout customer (Customer Fields module).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Asana
Asana to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Asana to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Asana to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Asana to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Asana to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Asana to Google DriveGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
More into FreeScout
ActiveCampaign to FreeScoutActiveCampaign is a marketing automation, email marketing, and CRM platform.
Airtable to FreeScoutOrganize anything with Airtable, a modern database created for everyone.
ClickUp to FreeScoutClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.
Discord to FreeScoutDiscord is an all-in-one voice and text chat for gamers.
Brevo to FreeScoutBrevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...
Calendly to FreeScoutCalendly is a scheduling automation platform for eliminating the back-and-forth emails to find the perfect...
Questions
Asana and FreeScout, answered
What can start an automation from Asana?
Any of Asana's 10 triggers in the catalog, including Completed task in project, New comment on task, New or updated task in project and New project in workspace. Describe the moment in plain language and your agent picks the right one.
What can your agent do in FreeScout when something happens in Asana?
Any of FreeScout's 25 actions, including Create Customer, Create Thread, Create Timelog and Create User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from FreeScout to Asana?
Yes. When something happens in FreeScout, your agent can act in Asana too. This page covers both directions: FreeScout's triggers and Asana's actions are listed here as well.
Do I have to build a connector for Asana or FreeScout?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Asana and FreeScout without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.