Integration
Connect Dotdigital and FreeScout
When Contact Created fires in Dotdigital, your agent runs Create Customer in FreeScout, or Conversation Created in FreeScout to Create Contact Data Field in Dotdigital. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Dotdigital and FreeScout to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Dotdigital and FreeScout can do together
From Dotdigital to FreeScout
When Contact Created in Dotdigital
then Create Customer in FreeScout
From FreeScout to Dotdigital
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Dotdigital and FreeScout
Triggers and actions 8 triggers · 49 actions
- Campaign Activity
Triggers when a contact's activity (opens, clicks, replies, bounces, unsubscribes) on the selected email campaign changes.
- Campaign Opens
Triggers when a contact opens the selected email campaign.
- Contact Created
Triggers when a new contact is created in your Dotdigital account.
- Contact Suppressed
Triggers when a contact is suppressed in your Dotdigital account (unsubscribed, bounced, complained or blocked), with the reason.
- Contact Unsubscribed
Triggers when a contact unsubscribes from your Dotdigital account.
- Add template
Creates a reusable email campaign template with a name, subject line, from name, and HTML and plain-text content.
- Create a List
Creates a new contact list (address book) in Dotdigital.
- Create Contact Data Field
Creates a new contact data field in your Dotdigital account, such as a birthday or loyalty tier, for storing information about contacts.
- Create or Update Contact (Deprecated)
Creates a contact, or updates the existing contact with the same email address, and adds it to the All contacts list. Uses Dotdigital's deprecated contact API; prefer Create or Update Contact for new automations.
- Delete contact data field
Deletes a contact data field from your Dotdigital account.
- Delete contact from list
Removes a contact from a Dotdigital list (address book) without deleting the contact from your account.
- Delete list
Deletes a list (address book) from your Dotdigital account.
- Enrol Contact in Program
Enrols one or more contacts, or every contact in up to 10 lists, onto a Dotdigital automation program. Enrolment runs asynchronously; the returned enrolment ID tracks its progress.
- Get campaign
Returns an email campaign's details, such as its name, subject, sender and status.
- Get list
Returns a Dotdigital list (address book) by its id, including its name, visibility and contact count.
- List campaigns
Returns the email campaigns in your Dotdigital account (up to 1,000).
- List contact data fields
Returns every contact data field defined in the Dotdigital account, with each field's name, data type, visibility and default value.
- List forms
Returns the forms and surveys in your Dotdigital account.
- List lists
Returns the lists (address books) in your Dotdigital account, with each list's id, name, visibility and contact count.
- List programs
Returns the automation programs in your Dotdigital account (up to 1,000).
- List segments
Returns the segments in your Dotdigital account, with each segment's id, name and contact count.
- List templates
Returns the email campaign templates in your Dotdigital account, with each template's id, name, subject and from name.
- Refresh Segment
Starts a refresh of a Dotdigital segment so its membership is recalculated, and returns the refresh status.
- Resubscribe Contact
Resubscribes a previously unsubscribed contact to your account, sending them a re-subscription challenge email when Dotdigital requires one.
- Send Email Campaign
Sends an email campaign to lists, segments or individual contacts, either immediately or at a scheduled date and time.
- Send SMS
Sends a single SMS message to a mobile number, unless that number has opted out of SMS. Long messages over 160 characters are charged as multiple messages.
- Send Transactional Email
Sends a transactional email, such as an order confirmation or password reset, with your own HTML or plain-text content. Not for marketing content.
- Unsubscribe Contact
Unsubscribes a contact from the whole Dotdigital account by email address, and returns the suppressed contact with the date and reason.
- Update list
Renames a Dotdigital list (address book) or changes whether it is Private or Public.
- Conversation Created
Triggers when a new conversation is created in FreeScout.
- New Customer
Triggers when a new customer is created in FreeScout.
- New or Updated Conversation
Triggers when a FreeScout conversation is created or updated.
- Create Customer
Creates a FreeScout customer. If a customer with the email already exists, none is created.
- Create Thread
Adds a customer reply, agent reply or internal note to a FreeScout conversation.
- Create Timelog
Logs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module).
- Create User
Creates a regular FreeScout user (no invitation email; no mailbox access by default).
- Delete Conversation
Deletes a FreeScout conversation permanently.
- Delete User
Deletes a FreeScout user.
- Get Conversation
Returns one FreeScout conversation by ID, with its threads and tags.
- Get Current User
Returns the FreeScout user who owns the API key (works only with a per-user API key).
- Get Customer
Returns one FreeScout customer by ID, with their name, company, emails and phones.
- Get Report
Returns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module.
- Get User
Returns one FreeScout user by ID.
- List Conversations
Returns FreeScout conversations matching the filters you give, newest first.
- List Conversation Timelogs
Returns the time-tracking entries logged on a FreeScout conversation (Time Tracking module).
- List Customers
Returns FreeScout customers matching the filters you give, such as email or name.
- List Mailbox Custom Fields
Returns the custom fields defined for a FreeScout mailbox.
- List Mailboxes
Returns the FreeScout mailboxes, optionally only those a given user can access.
- List Mailbox Folders
Returns the folders of a FreeScout mailbox with their conversation counts.
- List Tags
Returns FreeScout tags, optionally only the tags on one conversation.
- List Timelogs
Returns FreeScout time-tracking entries, optionally filtered by conversation, user and date range.
- List Users
Returns FreeScout users, optionally looked up by email.
- Update Conversation
Changes a FreeScout conversation's status, assignee, mailbox, customer or subject.
- Update Conversation Custom Fields
Sets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID.
- Update Conversation Tags
Replaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags.
- Update Customer
Updates a FreeScout customer's name, contact details, company or notes.
- Update Customer Fields
Sets one customer field value on a FreeScout customer (Customer Fields module).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Dotdigital and FreeScout, answered
What can start an automation from Dotdigital?
Any of Dotdigital's 5 triggers in the catalog, including Contact Created, Campaign Activity, Campaign Opens and Contact Suppressed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in FreeScout when something happens in Dotdigital?
Any of FreeScout's 25 actions, including Create Customer, Create Thread, Create Timelog and Create User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from FreeScout to Dotdigital?
Yes. When something happens in FreeScout, your agent can act in Dotdigital too. This page covers both directions: FreeScout's triggers and Dotdigital's actions are listed here as well.
Do I have to build a connector for Dotdigital or FreeScout?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Dotdigital and FreeScout without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.