Integration
Connect Docamatic and Zendesk
When New Document fires in Docamatic, your agent runs Add Comment to Ticket in Zendesk, or New Messaging Conversation in Zendesk to Delete a Document in Docamatic. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Docamatic and Zendesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Docamatic and Zendesk can do together
From Docamatic to Zendesk
When New Document in Docamatic
then Add Comment to Ticket in Zendesk
When New Document in Docamatic
then Create Ticket in Zendesk
From Zendesk to Docamatic
When New Messaging Conversation in Zendesk
then Delete a Document in Docamatic
When New Ticket in Zendesk
then Convert URL or HTML to Image in Docamatic
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Docamatic and Zendesk
Triggers and actions 4 triggers · 25 actions
Trigger
New DocumentTriggers when a new document is created.
Action
Convert URL or HTML to ImageRenders a web page URL or raw HTML and returns it as an image (png, webp or jpg). Use it to capture screenshots of pages or HTML snippets, with optional sizing, full-page capture and grayscale.
Action
Convert URL or HTML to PDFRenders a web page URL or raw HTML and returns it as a PDF document. Supports paper size, margins, orientation, headers and footers, page numbers, and extra CSS.
Action
Delete a DocumentDeletes a generated document from Docamatic storage, identified by the transaction id returned when it was created.
Action
Generate a PDF From a TemplateFills one of Docamatic's ready-made templates (invoices, packing slips, shipping labels, badges, QR and barcode labels) with your data and returns the finished PDF or image.
Action
Merge PDFsJoins several PDF documents into one, in the order given, and returns the combined PDF.
Action
Password Protect PDFAdds a password to an existing PDF so it cannot be opened without it, and returns the protected copy.
Action
Write to an Existing PDFStamps text, text boxes, images, barcodes and QR codes onto an existing PDF at the positions you give, and returns the updated PDF.
Trigger
New Messaging ConversationTriggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
Trigger
New TicketPolling trigger that fires when a new ticket is created.
Trigger
New UserPolling trigger that fires when a new user is created.
Action
Add Comment to TicketAdds a public or private comment to an existing ticket.
Action
Create OrganizationCreates a new organization.
Action
Create TicketCreates a new ticket in Zendesk.
Action
Create UserCreates a new user (end-user or agent).
Action
Delete TicketDeletes a ticket by ID.
Action
Delete UserSoft-deletes a user by ID.
Action
Get Messaging User IDReturns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
Action
Get OrganizationRetrieves a single organization by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
Get UserRetrieves a single user by ID.
Action
List OrganizationsLists organizations in the account.
Action
List Ticket CommentsLists all comments on a ticket.
Action
List TicketsLists tickets in the account.
Action
SearchRuns a Zendesk search query across tickets, users, and organizations.
Action
Search UsersSearches users by query (name, email, etc.).
Action
Update OrganizationUpdates an existing organization by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Update UserUpdates an existing user by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Docamatic and Zendesk, answered
What can start an automation from Docamatic?
Any of Docamatic's 1 trigger in the catalog, including New Document. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk when something happens in Docamatic?
Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk to Docamatic?
Yes. When something happens in Zendesk, your agent can act in Docamatic too. This page covers both directions: Zendesk's triggers and Docamatic's actions are listed here as well.
Do I have to build a connector for Docamatic or Zendesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.