Integration
Connect Direct Mail to Hippo
When New Contact fires in Direct Mail, your agent runs Create Summary of Ticket History in Hippo. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Direct Mail and Hippo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Direct Mail can start in Hippo
When New Contact in Direct Mail
then Create Summary of Ticket History in Hippo
When Updated Contact in Direct Mail
then Create Ticket in Hippo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Direct Mail and Hippo
Triggers and actions 3 triggers · 22 actions
Trigger
New ContactTriggers when a new contact is added to a Direct Mail address group.
Trigger
Sent CampaignTriggers when an email campaign is sent from a Direct Mail project (a new campaign report appears).
Trigger
Updated ContactTriggers when a contact in a Direct Mail address group is added or changes, including being unsubscribed or hard bounced.
Action
Add or Update ContactAdds a contact to a Direct Mail address group; Direct Mail merges it with an existing contact that has the same email address.
Action
Delete ContactRemoves the contact with the given email address from a Direct Mail address group.
Action
Find ContactFinds a contact in a Direct Mail address group by email address.
Action
Get reportReturns a campaign report from a Direct Mail project, including its delivery statistics and links to recipients, opens and clicks.
Action
List address groupsReturns every address group (mailing list) in a Direct Mail project, with its name, UUID, blacklist flag and address count.
Action
List projectsReturns every Direct Mail project your API key has been granted access to.
Action
List reportsReturns the campaign reports in a Direct Mail project, with send date, status and open, click, bounce and unsubscribe counts.
Action
Unsubscribe ContactMarks the contact with the given email address as unsubscribed in a Direct Mail address group.
Action
Update ContactUpdates the contact with the given email address in a Direct Mail address group.
Action
Add custom eventCreate a custom event for a user (Automation/Create custom event in Hippo Postman docs): app_secret_key, user_unique_key, event_type, etc.
Action
Create ConversationCreates a new conversation in the system
Action
Create or Update UserCreate a new user or update an existing one
Action
Create Summary of Ticket HistoryCreates a summary of all notes and comments added in the ticket
Action
Create TicketCreates a new ticket in the system
Action
Get ticketGet ticket details by ticket_id. POST to Hippo ticketing API (Ticketing/Get Ticket Details in the Postman docs) with ticket_id, app_secret_key.
Action
List conversationsFetch a customer's conversation list (Chat/Fetch customer conversation list): email, app_secret_key, start, limit.
Action
List messagesFetch messages and chat details for a channel (Chat/Fetch messages and chat details): channel_id, app_secret_key, start, limit.
Action
Send Broadcast to UsersSends broadcast messages through hippo
Action
Send MessageSends a message in an existing chat
Action
Update Due Date of TicketUpdates due date of an existing ticket
Action
Update Ticket PriorityUpdates the priority of a ticket
Action
Update Ticket StatusUpdate status of a ticket
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Direct Mail and Hippo, answered
What can start an automation from Direct Mail?
Any of Direct Mail's 3 triggers in the catalog, including New Contact, Updated Contact and Sent Campaign. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Hippo when something happens in Direct Mail?
Any of Hippo's 13 actions, including Create Conversation, Create or Update User, Create Summary of Ticket History and Create Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Hippo to Direct Mail?
Hippo has no triggers in the catalog today, so automations start in Direct Mail. If you need the other direction, ask: your agent reads Hippo's API documentation and adds it.
Do I have to build a connector for Direct Mail or Hippo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Direct Mail and Hippo without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.