Connect DevCycle and Halo Service Solutions

Both apps 29DevCycle 13Halo Service Solutions 16

• Trigger
  New Feature Created

  Triggers when a new feature is created in a DevCycle project.

• Action
  Add feature

  Creates a new feature flag in a DevCycle project, with optional variations, variables and per-environment targeting.

• Action
  Add project

  Creates a new project in your DevCycle organization.

• Action
  Add variable

  Creates a new variable in a DevCycle project, optionally attached to a feature.

• Action
  Delete feature

  Deletes a DevCycle feature from a project, optionally deleting its associated variables too.

• Action
  Get feature

  Returns a DevCycle feature, including its variations, variables and environment targeting configurations.

• Action
  List environments

  Returns the environments (development, staging, production, etc.) in a DevCycle project, including their keys and SDK keys.

• Action
  List features

  Returns the features in a DevCycle project, optionally filtered by type, status, staleness, keys or a search term.

• Action
  List projects

  Returns the DevCycle projects the connected account has permission to view.

• Action
  List variables

  Returns the variables in a DevCycle project, optionally filtered by feature, type, status or search text.

• Action
  Update EdgeDB

  Turns EdgeDB on or off for a DevCycle project and returns the updated project.

• Action
  Update feature

  Updates an existing feature in a DevCycle project, such as its name, description, type, tags, variations, variables or environment targeting.

• Action
  Update variable

  Updates an existing variable in a DevCycle project, such as its name, description, type, tags or key.

• Trigger
  New Ticket

  Triggers when a new ticket is logged in Halo.

• Trigger
  Ticket Updated

  Triggers when a ticket is created or updated in Halo.

• Action
  Add action to ticket

  Adds a new action (note, update or outcome) to an existing Halo ticket.

• Action
  Add project

  Creates a new project in Halo and returns the created project record.

• Action
  Create Site

  Creates a new site for a customer in Halo.

• Action
  Create Ticket

  Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.

• Action
  Create User

  Creates a new end user in Halo under the chosen site.

• Action
  Get customer

  Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.

• Action
  Get project

  Returns a single Halo project by its ID, including its details and custom fields.

• Action
  Get ticket

  Returns a single Halo ticket by its ID, optionally with extra details and its last action.

• Action
  Get user

  Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.

• Action
  List customers

  Returns a list of customers (clients) in Halo, optionally filtered by search text or top level.

• Action
  List tickets

  Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.

• Action
  List users

  Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.

• Action
  Update ticket

  Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.

• Action
  Update user

  Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.