Integration
Connect Deskpro to Hippo
When New Organization fires in Deskpro, your agent runs Create Summary of Ticket History in Hippo. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Deskpro and Hippo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Deskpro can start in Hippo
When New Organization in Deskpro
then Create Summary of Ticket History in Hippo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Deskpro and Hippo
Triggers and actions 5 triggers · 23 actions
- New Organization
Triggers when a new organization is created in Deskpro.
- New Person
Triggers when a new person is created in Deskpro.
- New Ticket
Triggers when a new ticket is created in Deskpro.
- New Ticket Reply
Triggers when an agent replies to a Deskpro ticket.
- Ticket Update
Triggers when a Deskpro ticket's status changes.
- Add Message to Ticket
Adds a reply or an internal note to an existing Deskpro ticket.
- Create Organization
Creates a new organization in Deskpro.
- Delete ticket
Deletes a ticket in Deskpro.
- Find Organization
Finds a Deskpro organization by name.
- Find Person
Finds a Deskpro person by primary email address.
- Find Ticket
Finds a Deskpro ticket by its reference code.
- Get organization
Returns a Deskpro organization by its ID, including its custom field values.
- Get person
Returns a single Deskpro person (user or agent) by ID, including emails, phone numbers, organization and custom field values.
- Get ticket
Returns a single Deskpro ticket by its ID, including its custom field values.
- Update person
Updates an existing person (contact) in Deskpro, changing only the details you fill in.
- Add custom event
Create a custom event for a user (Automation/Create custom event in Hippo Postman docs): app_secret_key, user_unique_key, event_type, etc.
- Create Conversation
Creates a new conversation in the system
- Create or Update User
Create a new user or update an existing one
- Create Summary of Ticket History
Creates a summary of all notes and comments added in the ticket
- Create Ticket
Creates a new ticket in the system
- Get ticket
Get ticket details by ticket_id. POST to Hippo ticketing API (Ticketing/Get Ticket Details in the Postman docs) with ticket_id, app_secret_key.
- List conversations
Fetch a customer's conversation list (Chat/Fetch customer conversation list): email, app_secret_key, start, limit.
- List messages
Fetch messages and chat details for a channel (Chat/Fetch messages and chat details): channel_id, app_secret_key, start, limit.
- Send Broadcast to Users
Sends broadcast messages through hippo
- Send Message
Sends a message in an existing chat
- Update Due Date of Ticket
Updates due date of an existing ticket
- Update Ticket Priority
Updates the priority of a ticket
- Update Ticket Status
Update status of a ticket
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Deskpro and Hippo, answered
What can start an automation from Deskpro?
Any of Deskpro's 5 triggers in the catalog, including New Organization, New Person, New Ticket and New Ticket Reply. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Hippo when something happens in Deskpro?
Any of Hippo's 13 actions, including Create Conversation, Create or Update User, Create Summary of Ticket History and Create Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Hippo to Deskpro?
Hippo has no triggers in the catalog today, so automations start in Deskpro. If you need the other direction, ask: your agent reads Hippo's API documentation and adds it.
Do I have to build a connector for Deskpro or Hippo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Deskpro and Hippo without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.