Integration
Connect Cvent and Freshservice
When Trigger on New And/Or Updated Attendees fires in Cvent, your agent runs Add Attachment to a Ticket in Freshservice, or New or Updated Change in Freshservice to Create a New Cvent Contact in Cvent. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Cvent and Freshservice to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Cvent and Freshservice can do together
From Cvent to Freshservice
When Trigger on New And/Or Updated Attendees in Cvent
then Add Attachment to a Ticket in Freshservice
When Trigger on New And/Or Updated Contacts in Cvent
then Add Attachment to a Ticket (Cisco) in Freshservice
From Freshservice to Cvent
When New or Updated Change in Freshservice
then Create a New Cvent Contact in Cvent
When New or Updated Release in Freshservice
then Update a Cvent Contact in Cvent
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Cvent and Freshservice
Triggers and actions 14 triggers · 41 actions
Trigger
Trigger on New And/Or Updated AttendeesTriggers when an attendee is registered or an existing attendee record is updated in Cvent.
Trigger
Trigger on New And/Or Updated ContactsTriggers when a Cvent contact is created or updated.
Trigger
Trigger on New And/Or Updated EventsTriggers when an event is created or updated in your Cvent account.
Trigger
Trigger on New Attendee ActivitiesTriggers when an attendee performs a new activity (such as registering, checking in or attending a session) in a Cvent event.
Action
Create a New Cvent AttendeeAdds an existing Cvent contact to an event as an attendee, either inviting them or registering them directly.
Action
Create a New Cvent ContactCreates a new contact in your Cvent address book.
Action
Delete contactDeletes a contact from your Cvent address book.
Action
Find a ContactFinds Cvent contacts by email address and returns the matching contact.
Action
Find an AttendeeFinds Cvent event attendees by email address, optionally within one event.
Action
Find an EventFinds Cvent events whose title matches the one you supply and returns the first match.
Action
Get attendeeReturns a single Cvent attendee by its id, including contact, event and registration details.
Action
Get contactReturns a single Cvent contact by its id.
Action
Get eventReturns a single Cvent event by its id, including its full details.
Action
List eventsReturns the events in your Cvent account, optionally filtered.
Action
List sessionsReturns the event sessions in your Cvent account, optionally filtered.
Action
List speakersReturns the speakers in your Cvent account, optionally filtered by event or modification date.
Action
Update a Cvent ContactUpdates an existing contact in Cvent's address book.
Action
Update attendeeUpdates an existing attendee's registration details in a Cvent event.
Trigger
Deleted TicketTriggered when a ticket is deleted.
Trigger
New or Updated ChangeTriggered by a new or updated change in Freshservice.
Trigger
New or Updated ReleaseTriggered by a new or updated release.
Trigger
Two-way sync new and updated changesTriggered by new and updated changes
Trigger
Two-way sync new and updated problems with PagerDuty IDA trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
Trigger
Two-way sync new and updated releasesTriggered by new or updated release
Trigger
Two-way sync new and updated ticketsA trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
Trigger
Updated ChangeTriggered when a change is updated (created_at differs from updated_at).
Trigger
Updated ProblemTriggered when a problem is updated (created_at != updated_at).
Trigger
Updated ReleaseTriggered when a release is updated.
Action
Add Attachment to a TicketAdds an attachment from a url to a specified ticket.
Action
Add Attachment to a Ticket (Cisco)Adds an attachment from a url to a specified ticket.
Action
Add Note To A ProblemAdds a note to a problem provided its id.
Action
Add Note to a TicketAdds a private or public note to a ticket.
Action
Create ChangeCreates a change.
Action
Create ProblemCreates a problem.
Action
Create ReleaseCreates a release.
Action
Create TicketCreates a new ticket in Freshservice.
Action
Delete changeDeletes a change request in Freshservice.
Action
Delete ProblemDeletes a problem given its ID.
Action
Delete TicketDeletes a ticket given its ID.
Action
Get agentReturns the details of a single agent in Freshservice, including their custom field values.
Action
Get changeReturns a single change request by its ID, including its custom fields.
Action
Get problemReturns a single Freshservice problem by its ID, including its custom fields.
Action
Get releaseReturns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
Action
Get requesterReturns a single requester's details, including contact info, departments and custom fields.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists agents.
Action
List changesReturns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
Action
List problemsReturns the problems in your Freshservice account, optionally only those updated since a given time.
Action
List releasesReturns the releases in your Freshservice account, optionally only those updated since a given time.
Action
List RequestersLists requesters.
Action
List TicketsLists tickets, optionally filtered.
Action
Reply to a TicketAdds a public reply to a ticket.
Action
Two-way sync delete ticketDeletes a ticket. For use only with two-way sync delete triggers.
Action
Update ChangeUpdates a change given its ID.
Action
Update ProblemUpdates a problem given its ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Cvent and Freshservice, answered
What can start an automation from Cvent?
Any of Cvent's 4 triggers in the catalog, including Trigger on New And/Or Updated Attendees, Trigger on New And/Or Updated Contacts, Trigger on New And/Or Updated Events and Trigger on New Attendee Activities. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshservice when something happens in Cvent?
Any of Freshservice's 27 actions, including Create Change, Create Problem, Create Release and Create Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshservice to Cvent?
Yes. When something happens in Freshservice, your agent can act in Cvent too. This page covers both directions: Freshservice's triggers and Cvent's actions are listed here as well.
Do I have to build a connector for Cvent or Freshservice?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Cvent and Freshservice without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.